Location
Washington, United States
Salary
Not specified
Type
fulltime
Posted
Today
via linkedin
Job Description
We're hiring on behalf of a Haystack partner!
The Role
- Support strategic planning and personnel administration for the Operations Section, collaborating with Service Delivery, Architecture, and Security teams.
- Mentor network operations engineers, guiding them in the practical application of current and emerging technologies, agile IT, ITIL, and continuous improvement practices.
- Act as "queue managers" during shift lead duties, ensuring efficient assignment and timely resolution of escalated issues to meet SLAs.
- Maintain and troubleshoot network infrastructure devices and systems, ensuring high availability and end-to-end visibility using tools like Grafana, Cisco StealthWatch, and PerfSonar.
- Provide maintenance and patching for DWDM circuits (fiber rings) to ensure backbone redundancy and meet stringent network availability service levels.
- Collaborate with the Network Architecture team to identify and recommend Software Defined Networking (SDN) solutions for improved automation and zero-touch deployments.
What You'll Need
- High School diploma with either CCIE (Routing and Switching) certification and 5 years of equivalent Data Center operational experience, OR CCNP (Routing \& Switching/Data Center) certification and 10 years of equivalent Data Center operational experience.
- Proven experience mentoring network operations engineers on technology application, agile IT, and ITIL practices.
- Ability to obtain and maintain a Public Trust clearance.
- Strong understanding of network infrastructure monitoring and troubleshooting tools.
- Experience with DWDM circuits, Cisco-based wireless LANs, and SCADA network optimization is advantageous.
What's On Offer
- A flexible hybrid work environment.
- Access to a robust Learning \& Development platform, including certification preparation.
- Opportunities for training, education, and certification assistance.
- A collaborative team culture focused on making a meaningful impact.
- Competitive salary and a comprehensive benefits package.
Apply via Haystack today!
Looking for more opportunities?
Browse thousands of graduate jobs and entry-level positions.