Salesforce Developer & Administrator with 3+ years of experience designing, developing, and deploying customized Salesforce solutions across Sales Cloud and Service Cloud. Proficient in Apex classes, triggers, batch jobs, and asynchronous processing, with deep expertise in Lightning Web Components (LWC), Aura components, SOQL/SOSL query optimization, and REST/SOAP API integrations. Skilled in Salesforce Flow automation, validation rules, process builder, and CI/CD deployments using change sets. Experienced in Agile/Scrum environments, cross-functional collaboration, and translating business requirements into scalable technical solutions.
Salesforce Developer & Administrator with 3+ years of experience designing, developing, and deploying customized Salesforce solutions across Sales Cloud and Service Cloud. Proficient in Apex classes, triggers, batch jobs, and asynchronous processing, with deep expertise in Lightning Web Components (LWC), Aura components, SOQL/SOSL query optimization, and REST/SOAP API integrations. Skilled in Salesforce Flow automation, validation rules, process builder, and CI/CD deployments using change sets. Experienced in Agile/Scrum environments, cross-functional collaboration, and translating business requirements into scalable technical solutions.
- Designed, developed, and deployed customized Salesforce solutions using Apex classes, triggers, and Lightning Web Components (LWC), aligning with Lightning best practices and enhancing operational efficiency by 30%.
- Developed and maintained Apex batch jobs and asynchronous processes (Queueable, Future methods) to handle large-scale data operations within Governor Limits.
- Built and enhanced Lightning Web Components (LWC) and Aura components to deliver rich, responsive user interfaces for Sales and Service Cloud users.
- Implemented REST API integrations between Salesforce and third-party cloud-based systems, supporting real-time data sync and system monitoring.
- Developed and optimized SOQL/SOSL queries adhering to Salesforce Governor Limits; streamlined data migration using Data Loader and Apex Data Loader utilities.
- Created and maintained Salesforce Flows, validation rules, and process automation to support business workflows and reduce manual effort.
- Wrote comprehensive unit tests ensuring high code coverage (>75%) and participated in peer code reviews following Salesforce best development practices.
- Supported deployments using change sets across sandbox and production environments, following structured CI/CD and change management processes.
- Configured tailored reports and dashboards for cross-functional user profiles, improving data accessibility and decision-making precision.
- Boosted staff proficiency by 25% by developing user manuals and conducting interactive Salesforce training sessions.
- Improved platform performance by 20% by automating data validation and integrity checks using Java and PowerShell scripting on Veeva CRM.
- Implemented Salesforce Flows, validation rules, and data import/export processes to maintain data integrity and compliance standards.
- Resolved front-end Veeva CRM issues using JavaScript and HTML debugging, reducing technical incidents by 30%.
- Managed user accounts, roles, and permissions through integrations with SharePoint and Microsoft Dynamics NAV, aligning with Salesforce security model best practices.
- Performed regular audits and generated compliance reports using C# for data processing, ensuring adherence to SLA expectations.
- Collaborated with business analysts and stakeholders to gather requirements and translate them into CRM configuration and technical solutions.
- Maintained version control using Git and followed structured deployment processes across development and production environments.
- Developed and customized Lightning Pages, Reports, and Dashboards using Lightning App Builder and standard LWC components within Salesforce Lightning Community Builder.
- Implemented Salesforce Flows and Process Builder automations to streamline business workflows, reducing manual operations across Sales and Service Cloud.
- Configured and maintained Profiles, Permission Sets, Roles, and Sharing Rules to enforce Salesforce security model and data access controls.
- Led Salesforce Classic to Lightning migration, leveraging Lightning App Builder and standard lightning components, ensuring seamless transition with zero downtime.
- Wrote and executed unit test classes to achieve high code coverage, participated in code reviews, and adhered to Salesforce development best practices.
- Supported CI/CD deployments using change sets and maintained version control with Git across development and production orgs.
- Collaborated with business users in Agile/Scrum sprints to gather requirements, configure Salesforce solutions, and improve overall customer experience.
- Developed Force.com solutions including custom objects, validation rules, and Lightning Components based on business requirements.
- Wrote Apex triggers to automate case creation from incoming service email requests, improving customer inquiry handling efficiency.
- Assisted in unit testing and debugging under senior developer guidance, adhering to Salesforce coding best practices.