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portfolio@surendra-matta
visitor@portfolio:~$whoami

Technical Product Specialist and Web Developer with experience in digital advertising platforms, web application development, and data analytics. Skilled in managing ad platforms (TikTok, Google, Meta), implementing tracking solutions, and analyzing campaign performance to drive business outcomes. Experienced in building scalable web solutions and translating technical data into actionable insights.

Miami, FL
visitor@portfolio:~$> cat README.md

Technical Product Specialist and Web Developer with experience in digital advertising platforms, web application development, and data analytics. Skilled in managing ad platforms (TikTok, Google, Meta), implementing tracking solutions, and analyzing campaign performance to drive business outcomes. Experienced in building scalable web solutions and translating technical data into actionable insights.

visitor@portfolio:~$> experience --list
Technical Product Specialist@ATENTO
Feb 2026 - Present[Miramar, FL]
  • Assisted high-value clients in using TikTok Ads Manager and Business Center by guiding campaign setup and helping select
  • appropriate advertising objectives based on their business models.
  • Investigated complex account issues by analyzing internal guidelines and case data, escalating edge cases and collaborating with
  • SMEs and QA to ensure accurate resolutions.
  • Supported clients in campaign setup and troubleshooting within TikTok Ads Manager, ensuring proper configuration and
  • alignment with business objectives.
  • Analyzed ad performance metrics (ROAS, conversions, engagement) to identify underperforming campaigns and recommend
  • optimization actions.
  • Assisted in implementing TikTok Pixel (browser and server-side) using HTML and JavaScript, enabling accurate tracking of user
  • behavior, conversion events, and sales funnels.
Web Developer@SURESH ENTERPRISES
Jan 2025 - Feb 2026[Miami, FL]
  • Developed and maintained Shopify eCommerce websites with a focus on performance, user experience, and SEO optimization.
  • Managed and optimized advertising campaigns across Google Ads, Meta Ads, and TikTok Ads, ensuring accurate setup and
  • execution.
  • Implemented tracking solutions using Google Tag Manager, Meta Pixel, and TikTok Pixel to enable conversion tracking and
  • performance analysis.
  • Analyzed website and campaign data using Google Analytics and platform dashboards to identify trends and improve conversion
  • rates.
Web Developer@FLORIDA VIRTUAL SCHOOL.
Aug 2023 - Dec 2024[Orlando, FL]
  • Developed and maintained web applications using .NET Core, Angular, and modern front-end technologies.
  • Built and integrated REST APIs to enable seamless communication between front-end and back-end systems.
  • Designed and optimized SQL Server databases, improving data retrieval and system performance.
  • Created dashboards and reports (SSRS, Telerik) to support data-driven decision-making.
visitor@portfolio:~$> npm install --save-dev
+Analytics: Campaign Performance Analysis
+ROAS
+Conversion Tracking
+Data Interpretation
+Advertising Platforms: TikTok Ads
+Google Ads
+Meta Ads
+Business Center
+Tracking & Tools: Google Tag Manager
+TikTok Pixel
+Meta Pixel
+Google Analytics
+Technical & Database & Reporting: HTML
+CSS
+JavaScript
+Shopify
+.NET Core
+Angular
+SQL Server
+SSRS
+Business Skills: Problem Solving
+Client Communication
+Cross-functional Collaboration
+Agile
visitor@portfolio:~$> cat /etc/education
Master of Science in Information Systems
FLORIDA INTERNATIONAL UNIVERSITY
Jan 2022 - May 2023 | Miami, FL
Bachelor of Technology, Major in Electronics and Communication Engineering
LOVELY PROFESSIONAL UNIVERSITY
Jul 2017 - Jul 2021 | Punjab, IN
visitor@portfolio:~$> cat .contact
visitor@portfolio:~$echo "Thanks for visiting!"