About
Detail-oriented Quality Assurance Professional with over 4 years of experience in manual testing for enterprise SaaS and e-commerce platforms. Proven expertise in executing functional, regression, smoke, and integration tests while managing defects throughout the software development lifecycle using JIRA. Skilled in validating APIs via Postman and performing backend data checks using SQL to ensure end-to-end system reliability and performance. Adept at collaborating with cross-functional teams in Agile environments to clarify requirements and provide transparent test execution reports to stakeholders. Committed to leveraging root cause analysis and logical reasoning to maintain the highest standards of software quality and user experience.
Professional Experience
Test Engineer
Indium Software -- Hyderabad, India
Feb 2022 -- Present
- --Owns end-to-end software testing lifecycle (STLC) for cloud-based SaaS products, including requirement analysis and test case design, contributing to a 20% improvement in software stability.
- --Manages structured defect tracking workflows in JIRA, optimizing triage processes to reduce average bug resolution time by 30%.
- --Mentors junior engineers on root cause analysis (RCA) techniques, such as the 5 Whys and Fishbone diagrams, to identify defect origins and prevent recurring system issues.
- --Executes comprehensive functional, regression, smoke, and integration testing on microservices-based infrastructure while utilizing Postman for API validation.
- --Performs backend data validation and extraction using SQL while participating in Agile ceremonies like daily stand-ups and sprint planning to clarify requirement gaps.
Projects
Uber: Uber is a global ride-hailing and mobility platform that connects riders with drivers through a mobile app for on-demand transportation and related services.
- Led end-to-end functional testing for mission-critical workflows, including ride booking, driver assignment, and payment gateway integrations. - Conducted regression and integration testing across microservices for geolocation and fare engines, contributing to a 25% increase in release reliability. - Validated REST APIs using Postman to verify robust request/response handling and error management across complex platform scenarios. - Performed backend validation via SQL queries to ensure database consistency for trip records and fare calculations, identifying 15% more data-level defects before production. - Managed the full defect lifecycle in JIRA, utilizing root cause analysis (RCA) techniques like the 5 Whys to resolve issues and bridge requirement gaps during Agile ceremonies. - Collaborated with cross-functional teams to refine user stories and provided detailed test execution reports to stakeholders.
Skills
Education
MCA in Computer Science
Sri Sai College of IT & Management -- Jawaharlal Nehru Technological University, Anantapur - CGPA: 7.95
Aug 2019 -- Sep 2021
Contact
Interested in working together? Feel free to reach out.
Hyderabad, India