Senior Director, Data and Analytics

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location:

Pittsburgh, PA (Hybrid)

Classification:

Exempt

Status:

Full-Time

Reports to

: Head of Information Technology

Purpose

The Senior Director, Data \& Analytics leads PANTHERx’s full data layer: engineering, analytics, business intelligence, and governance. This role demands a hands-on leader with deep technical expertise in data engineering, specifically on Azure and a Databricks-native, medallion-architecture platform. A strategic mindset for driving data analytics initiatives that deliver measurable business impact is also required.

The Senior Director, Data \& Analytics oversees the design and execution of scalable data pipelines, ensures data integrity and governance, and leads cross-functional analytics projects that support pharmacy operations, clinical programs, partner data solutions, and strategic decision-making. This position is a critical bridge between engineering, analytics, external partners, and business stakeholders, ensuring our data infrastructure and insights are aligned with enterprise goals and partner expectations.

Responsibilities

• Leads data engineers and analytics professionals, fostering a culture of respect, innovation, accountability, and continuous improvement.
• Sets and enforces the technical architecture for the Databricks platform, including medallion architecture (Bronze/Silver/Gold), Unity Catalog, Delta Lake, and structured streaming ingress patterns.
• Owns the delivery of the Enterprise Data Warehouse, including scalable data pipelines, data models, and ETL processes.
• Drives analytics initiatives by partnering with data scientists, analysts, and business leaders to scope, prioritize, and deliver high-impact data projects.
• Collaborates cross-functionally with product owners, pharmacists, and business stakeholders to translate requirements into actionable data solutions and insights.
• Ensures platform reliability and performance, including optimization of Azure services and Databricks environments for cost-efficiency and scalability.
• Establishes and enforces data governance, quality standards, and compliance protocols (e.g., HIPAA, HITRUST, SOC2) across engineering and analytics workflows.
• Establishes quality and observability standards across the data platform, including pipeline monitoring, anomaly detection, and data reliability reporting.
• Maintains comprehensive documentation of data infrastructure, analytics workflows, and operational standards.
• Champions a data-driven culture, enabling self-service analytics and empowering stakeholders with trusted, timely insights.

Required Qualifications

• 10\+ years of progressive experience in data engineering, analytics, or data platform leadership, with at least 3 years owning a data organization at a director or equivalent level.
• Deep, hands-on expertise with Databricks, including medallion architecture, Unity Catalog, Delta Lake, and Lakehouse patterns in production environments.
• Demonstrated experience leading analytics engineering functions, not just data engineering or BI in isolation; understands and can articulate the semantic layer as a distinct discipline.
• Strong proficiency in SQL, PySpark, and/or Python; sufficient to evaluate architecture decisions and code quality without being hands-on daily.
• Proven experience with Azure cloud services, especially Azure Event Hubs, Azure Databricks, and Azure Data Lake.
• Demonstrated ability to build and develop senior engineering talent, including manager-level hiring and career development.
• Executive presence and communication skills to represent the data function at the executive leadership level and present cost transformation, platform health, and delivery metrics to senior executives.

Preferred Qualifications

• Healthcare, specialty pharmacy, or regulated industry experience, with exposure to clinical or operational data environments.
• Experience with data contract standards (ODCS or equivalent) and pipeline observability platforms (Monte Carlo, Monte Carlo Data, or similar).
• Familiarity with enterprise data catalog tooling (Atlan, Collibra, Alation, or equivalent) and data product marketplace design.
• Experience partnering with data governance and QA functions to operationalize quality standards in pipeline validation.
• Exposure to AI/ML platform integration: understanding how data engineering and analytics engineering decisions affect model input quality.
• Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, or equivalent experience.

Work Environment

This position works in a home office and professional office environment. When in-office this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and communications via MS Teams.

Physical

Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading and working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.