People & Culture Business Partner

Co-op Live is redefining the industry, attracting world-class artists and renowned events while setting new standards in show programming, sound, fan experience, premium hospitality, and food and beverage. We don’t just host events; we create unforgettable live experiences for up to 23,500 fans every night, having proudly hosted the BRIT Awards, MOBO Awards, and the forthcoming NBA in-season game among a globally celebrated programme.

Powered by a leading team of professionals passionate about music and live entertainment, we are committed to delivering exceptional experiences before, during, and after every event - meeting and exceeding best-in-class standard for fans, artists, and partners, our local community and planet.

Collaboration is at the heart of all we do, with strong partnerships, including with our naming rights partner Co-op, helping us bring our shared vision to life. As the flagship UK venue for owners and operators Oak View Group (OVG), Co-op Live represents an exciting new era for live entertainment in Europe and beyond, standing proudly within a globally recognised portfolio of world-class venues.

Here at Co-op Live, we are looking for a People \& Culture Business Partner - this is no ordinary HR role. It’s a dynamic, true generalist opportunity where no two days are the same. You’ll be right at the heart of an exciting, fast-paced environment, tackling new challenges and making a real impact every single day.

You’ll play a key role in shaping our people experience from the ground up - supporting our teams, managing HR systems, and developing policies that reflect who we are and how we work. From building processes to embedding our culture, you’ll have the freedom to innovate, influence, and drive positive change.

This is your chance to leave your mark. Bring your ideas, your energy, and your expertise and help create a workplace where people can truly thrive.

At the heart of this role is employee relations, where you’ll act as a trusted expert and coach to our managers, guiding them through complex cases and people challenges with confidence and care. You’ll play a vital role in building leadership capability, ensuring we deliver consistent, legally sound, and values‑driven people practices across the organisation.

You’ll also be instrumental in driving performance, engagement, and inclusion, helping to shape a workplace where everyone feels connected, supported, and able to thrive. From delivering impactful performance management to championing initiatives that strengthen wellbeing, communication, and belonging across our diverse workforce.

What Co-op Live will give to you!

Alongside the benefit of working with an team of talented people, we want to help you get the best out of your work and have a work life balance.

• Provide you with development opportunities and regular one to ones
• Set you up to succeed in your role
• Your wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments
• This is a onsite role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK

Salary: Up to £45,000 - £48,000 dependent on experience \+ Benefits

• 25 days holiday plus bank holidays
• Employer pension scheme
• Private Health Care scheme – Vitality
• Life Assurance
• Eyecare vouchers
• Employee Assistance Programme to support you and your family
• Company sick pay scheme
• Enhanced family friendly benefits
• Office fruit \& snacks
• Team social events

Knowledge, Skills and Experience

What we’re looking for

We’re looking for someone who brings energy, expertise, and a real passion for people. You’ll be CIPD Level 5 qualified with strong employment law knowledge and a proactive, can‑do mindset that thrives in a fast-paced, buzzing environment. A natural team player with broad generalist experience, you’ll be confident supporting and constructively challenging stakeholders at all levels, while delivering practical, people‑focused solutions.

You’ll love variety, bring a flexible approach, and be motivated by getting things done and making an impact. Experience with HR systems is key, and if you’ve worked with large casual workforces, in an arena or similarly complex environment, or have strong project management skills - even better.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.