E-Commerce Operation Manager (Fintech)

E-Commerce Operation Manager (Fintech)

We are looking for a commercially driven

E-commerce Operations Manager

to accelerate growth across key eCommerce platforms and digital channels. This role will own end-to-end marketplace performance across multiple platforms, with a strong focus on driving revenue, optimizing operations, and scaling performance through data-driven insights and AI-enabled tools

Key Responsibilities

1\. Commercial Ownership \& Growth

• Own and deliver monthly targets across

revenue, traffic, conversion, and profitability

• Lead planning and execution of major platform campaigns
• Drive improvements in

AOV, conversion rate, repeat purchase

, and category expansion

• Identify growth levers and execute initiatives to unlock incremental sales

2\. Marketplace Operations Excellence

• Oversee daily operations across various E-commerce platofrms, ensuring

listing accuracy, pricing, promotions, and stock availability

• Manage

store health, platform KPIs, seller ratings

, and compliance standards

• Optimize

product visibility, search ranking, and merchandising strategy

3\. Data-Driven Decision Making

• Build and own

daily/weekly performance dashboards

• Analyse

traffic sources, SKU performance, campaign ROI, and competitor activity

• Translate data into

actionable insights and clear execution plans

4\. AI \& Automation Enablement

• Introduce and implement

AI tools

to improve operational efficiency and scalability

• Automate reporting workflows and repetitive processes
• Leverage AI for

customer engagement (chat), content generation, and demand forecasting

5\. Cross-Functional Leadership

• Partner closely with

Supply Chain, Marketing, Customer Service, Finance, and Product

teams

• Ensure seamless execution of campaigns and operational readiness (inventory, fulfilment, promotions)
• Act as the central point of coordination for all online channel initiative

Requirements

• 5\+ years

of experience in eCommerce / marketplace operations (

• Proven track record of

driving revenue growth and improving key eCommerce metrics

• Strong

commercial acumen

with a hands-on execution mindset

• Highly

data-driven

, proficient in Excel and/or BI tools

• Experience with or strong interest in

AI tools and automation

in eCommerce

• Thrives in a

fast-paced, entrepreneurial environment

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.