Patient Services Coordinator Westside

Build What Matters Most—Families, Futures, And Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.

US Fertility

, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the

hope we inspire in our patients

, the

lives we help bring into the world

, and the

culture of excellence we foster across our organization

. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including

RMA of New York

—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a full-time

Patient Services Coordinator

to join our team at

RMA of New York

in

Westside, New York

.

• Schedule: Monday through Friday; 6:45 AM to 3:15 PM or 9:30 AM to 6:00 PM with shift times assigned based upon practice needs; Weekend rotation at the Eastside office on Madison Ave (6:45 AM to 12:00 PM or 7:00 AM to 3:00 PM with shift times assigned based on practice needs) and two holidays per year.
• Compensation: $19\.00 to $19\.50 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than

200 highly respected physicians nationwide

or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the

Patient Services Coordinator

will:

• Interacting with patients; practicing effective, courteous communication
• Working the front desk
• Answering telephone and scheduling appointments
• Preparing charts; consistently ensuring appropriate forms are used
• Collecting patient payments due at the time of service; verifying accurate insurance information
• Good judgement and takes initiative.
• Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
• Passionate about providing excellent patient care.
• Ability to work independently and as part of the team.

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
• Strong verbal and reading skills.
• Basic familiarity with computers and office devices.
• Familiarity with computer applications (Microsoft Suite).
• Medical office experience is a plus, interest in the field of reproductive medicine a must.

More important than any single credential, however, is the

right person

. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a

competitive, comprehensive benefits package

designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30\+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a

diverse workforce is essential

to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering

clinical, administrative, and operational career opportunities

at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact.

Take the next step in your career with US Fertility—and help shape the future of fertility care.