Product Tester

Product Tester

_______________________________________________________________DEPARTMENT: EngineeringREPORTS TO: Director of Test DepartmentFLSA: Full-Time, Non-Exempt (Hourly)Schedule: Monday-Friday, 8am-5pm (In office) Why You Should Join Us!* A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need

• A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
• Other fringe benefits including Birthday \& Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short \& long-term disability, and more!
• Positive work environments that offer work/life balance and professional growth
• Mission-driven work making a global impact with local roots
• The opportunity to have hands on work experience with industry leading, innovative technology

Position Summary

The Software Test Engineer role tests firmware updates on all Product devices and is expected to participate in all agile/scrum ceremonies. This role also maintains quality assurance standards and measures for the information technology applications and services. This individual will gather and analyze data in support of business cases, proposed projects, and system requirements.

Essential Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following:

• Conduct functional and certification type testing on an ongoing basis to ensure compliance and best of class performance of Smart Start products.
• Creates scenarios and variations in data to adequately perform testing.
• Functional, integration, regression, and release testing; submits errors and issues to development for correction, and retests once errors have been corrected.
• Reports test results and status as appropriate.
• Track defects and causal analyses to closure.
• Acts independently to review and certify test results of other analysts and testers.
• Reviews and provides feedback on requirements, design, or scope documents.
• Interacts with subject matter experts (SMEs) and development teams to identify and refine test requirements.

Minimum Qualifications (Education, Experience, Skills)

• Five years of software testing experience.
• Must have complete understanding of SDLC.
• Experience working in an Agile/Scrum development environment.
• Strong knowledge of software QA methodologies, tools, and processes.
• Familiarity with bug tracking tool like JIRA.
• Must know the differences between Black, White and Gray box testing.
• Must be task oriented and focused, with attention to detail and accuracy.
• Must be reliable with excellent interpersonal, coordination, and verbal/written communications skills.
• Must possess the ability to excel in a constantly changing environment.

Required Traits/Skill

• Ability to work on multiple projects and to prioritize, accordingly.
• Ability to troubleshoot using common sense approaches and to determine root causes using process of elimination.
• Ability to work closely with R\&D and IT, as needed, to establish test criteria and to validate pass/failure modes.
• Ability to follow complex technical direction and instructions.
• Ability to submit regular status and error reports that track the status of projects.
• Ability to work with Software Developers and understand Flowcharts and Use Cases

Desired Skills

• Understand the styles and concepts of testing.
• Firmware testing is a plus.
• Familiar with automation testing tools.
• Python knowledge a plus.
• Knowledge of JIRA is a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.