Salesforce Administrator

Get to Know Global Power Supply

Here at Global Power Supply (GPS), we believe power is a vital component in our modern-day world. Founded in 2004, GPS continues to be a leading provider of high-quality backup and prime power systems including new and refurbished diesel and natural gas generators, switchgear, transfer switches, and UPS systems. Our goal is to be proactive in every aspect of our industry – in the quality of our products, our customer service, and our work environment.

GPS is a dynamic and expanding power solutions company. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like business owners. The GPS community reflects the diversity of the clientele that we serve, and we are proud of the inclusive culture that we have established over the years. Our commitment is to continue building the ideal workspace for our employees by engaging, empowering, and providing support to foster success on the job and beyond!

Overview of Your Role

We are extremely excited to bring you on board! As a Salesforce Administrator, you will manage the day‑to‑day platform operations and tickets, support and train sales and marketing users, and ensure a secure, scalable environment. The ideal candidate is comfortable handling a diverse workload and maintaining high standards of quality and documentation. Additional responsibilities may be assigned based on evolving business needs.

Key Responsibilities

User \& Security Management

• Administer user accounts, permissions, roles, access settings, and licensing
• Apply industry‑aligned security principles, including least‑privilege access and structured governance

Configuration \& Automation

• Build and maintain declarative solutions using Flow, validation rules, approval processes, layouts, and Lightning configuration
• Favor low‑code and no‑code solutions to support scalable system design

Data Quality \& Maintenance

• Ensure high‑quality, accurate data across all Salesforce objects
• Execute data imports/exports, cleanup efforts, and deduplication
• Prepare data sets using Excel functions (e.g., VLOOKUP/XLOOKUP) and load them via Data Loader or similar tools

Business Support \& Analysis

• Review and clarify incoming requests and serve as the initial point of troubleshooting for functional issues
• Reproduce and categorize potential defects, escalate as needed, and keep stakeholders informed
• Write simple user stories and acceptance criteria, manage ticket queues, support UAT, and maintain clear documentation
• Assist with setup and support for marketing leads, lead routings, and email campaigns

Release \& Change Enablement

• Bundle and validate admin updates, assist in testing cycles, and run smoke tests
• Produce release notes

Training, Reporting \& Adoption

• Create brief user guides and in‑app prompts that support system adoption
• Build core dashboards, prepare reports, and help drive consistent KPI usage across teams

Required Qualifications

• 3\+ years of Salesforce administration experience (Sales Cloud, Service Cloud, Marketing Cloud, Field Service Cloud) in an active, mid‑size production environment
• Strong expertise in Flow and the Salesforce security model
• Skilled in data loading, cleanup, and transformation, with solid Excel proficiency
• Strong communication abilities and comfort working with both business and technical partners
• Ability to manage competing priorities and maintain organized documentation.

Preferred Qualifications

• Salesforce Administrator (ADM‑201) certification
• Advanced certifications such as Advanced Administrator (ADM‑211), Platform App Builder, or relevant Consultant certifications
• HubSpot Marketing and/or HubSpot Sales/Revenue certification.
• Familiarity with additional Salesforce technologies such as Data 360, Marketing Cloud, B2B Commerce, or data integrations
• Basic understanding of SOQL and high‑level troubleshooting concepts
• Experience with other CRM/ERP tools (NetSuite, Zoho, Odoo) will be considered

Education

• Bachelor's degree in information systems, computer science, business, or equivalent professional experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

We will only contact you from a globalpwr.com email