Human Resources Business Partner

Core Responsibilities:

Operational \& Functional Excellence

• Manage all HR operational activities at the hospital including recruitment, onboarding, HR administration, employee relations, and HR documentation.
• Support department heads in manpower planning to ensure optimal staffing levels.
• Conduct recruitment processes include screening, interviewing, and selection of qualified candidates in accordance with HR policies.
• Ensure effective onboarding and orientation for new employees to facilitate successful integration into the organization.
• Implement the hospital training plan in coordination with the Group L\&D function.

People \& Collaboration

• Partner with hospital leadership and department heads to address employee performance, engagement, and development needs.
• Facilitate employee communication initiatives such as town halls, engagement activities, and feedback sessions.
• Support the implementation of the performance management process to ensure fair and accurate evaluation of employees.
• Build strong relationships with employees to maintain a positive and productive working environment.

Customer, Patient \& Stakeholder Focus

• Ensure HR practices support the hospital’s goal of delivering high-quality healthcare services to patients.
• Provide timely and effective HR support to hospital departments and employees.
• Enhance the employee experience to promote engagement, retention, and service excellence.

Compliance, Safety \& Continuous Improvement

• Ensure all HR activities comply with labor laws, hospital policies, and regulatory requirements.
• Address employee complaints and grievances in a fair and timely manner.
• Identify opportunities to improve HR processes and operational effectiveness within the hospital

Requirements:

• Bachelor’s degree at any related field.
• 7–10 years of HR Generalist experience, minimum 3 years as HRBP.
• HR Certificate or MBA is preferred.
• Strong understanding of HR operational processes across the employee lifecycle (recruitment, onboarding, employee relations, performance management, HR administration).
• Knowledge of hospital HR operations and workforce structures.
• Understanding labor law, HR policies, and internal compliance requirements.
• Advanced leadership skills.
• Strong communication and interpersonal skills.
• Strong Decision-making skills
• Organizational skills to manage multiple priorities.