Sales Development Representative

Company Description

Ericom is Australia’s leading technology solutions provider with over 30 years of experience delivering innovative and secure solutions tailored to businesses. Our mission is to empower businesses with agile solutions that enhance operations, mitigate risks, and drive their success. Trusted by major government organizations and essential-service providers, we are dedicated to enabling exceptional human experiences through cutting-edge technology and personalized support.

Role Description

We are expanding our Sales Development function and looking for high-energy, coachable, and commercially minded SDR's to join our Melbourne team. We’re seeking candidates who are curious, forward-thinking, and invested in learning about emerging technologies.

You’ll play a key role, converting leads generated by our Marketing/GTM team into high-quality sales opportunities, while helping shape the future of a newly invested-in department within the business.

The SDR role blends lead qualification and campaign execution via omni-channel outreach (cold calling, email, LinkedIn), discovery calls, facilitating handover meetings to assigned BDMs, as well as direct collaboration wand campaign support for BDMs through our SDR-as-a-Service (SDRaaS) initiative.

We welcome candidates looking to grow their careers at Ericom, with the SDR role acting as a developmental pathway into a future BDM position.

Must Have's

• Strong communicator - clear, structured, confident
• Comfortable with cold calling and multi‑channel outreach
• High attention to detail in notes \& handovers meetings
• Coachable, resilient, proactive work ethic
• Ability to collaborate across multiple internal teams

Nice-To-Have's

• Previous SDR/BDR or high‑volume outbound sales experience
• Experience with HubSpot, Firmable, M365, or ConnectWise
• Experience working in structured lead queues
• Understanding of signals, intent data, or persona‑based messaging
• Exposure to key verticals such as Health, Local Government, Retail, and Construction

What You'll Get

• $75–85k base \+ super \+ $30k commission on target (OTE \~$115k)
• Hybrid work environment: 4 days in our Melbourne office
• Structured onboarding, coaching, and development
• Pathways into BDM, GTM or Marketing
• A chance to shape and influence the future of the SDR function