Business Analyst

Location: Fort Mill, SC

Duration: Full Time

About Incedo

Incedo Inc. is a high-growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We are a long-term strategy execution partner for Fortune 500 enterprises, operating at the intersection of business and technology across Banking \& Payments, Wealth Management, Telecom, Hi-Tech, and Life Sciences.

We are building Incedo 4\.0 - an AI-native, execution-focused, founder-led organization designed for scale, speed, and long-term impact.

Incedo delivers ROI from AI @ Scale through the “Power of 3”:

• Deep domain expertise

• AI \& Data capabilities

• Engineering \& Operations excellence

Role Description: - Business Analyst

We are looking for a

Business Analyst

to support the FOCUS initiative by working closely with

Operations and Product teams

to

analyze, document, and structure the address change workflow

.

Client Onboarding , Wealth Management, Back Office Workflows focused on Account Life Cycle management.

The primary goal of this role is to

identify gaps, document current processes, and create clarity

, enabling faster solution design and development using

existing system components

.

Key Responsibilities -

Workflow Discovery \& Gap Analysis

• Work directly with

Operations teams

to understand the

current address change workflow (end-to-end)

• Identify:
• Process gaps
• Inefficiencies
• Manual steps and breakdowns
• Bring structure to a

fragmented and evolving workflow landscape

Documentation (Critical Deliverable)

• Clearly document:
• Current state (as-is) workflows
• Pain points and operational challenges
• Gap analysis
• Create:
• Process flows
• Requirement documents
• Structured artifacts for downstream teams

Enable Solution Design

• Help translate documented gaps into

clear, actionable requirements

• Enable teams to:
• Reuse

existing capabilities (“lego block assembly”)

• Avoid reinventing solutions
• Provide clarity on:
• What exists today
• What needs to change

Stakeholder Alignment

• Act as a

central liaison across multiple teams

working on FOCUS/Beacon-related initiatives

• Bring alignment where:
• Teams are working in silos
• Objectives and understanding differ

Structuring \& Prioritization

• Help bring

structure and direction

in a fast-moving environment

• Support creation of:
• Input for roadmap discussions
• Prioritized problem areas based on impact

Required Skills \& Experience

• Strong experience in:
• Business / Process Analysis
• Workflow documentation and gap analysis
• Docusign/eSign
• Ability to:
• Work with

Operations teams

and extract detailed insights

• Bring clarity in

ambiguous, evolving environments

• Strong documentation skills:
• Process flows
• Functional documentation
• Excellent communication and stakeholder management

Good to Have

• Exposure to:
• Financial services / wealth operations
• Account maintenance workflows
• Basic understanding of:

Systems, integrations, or workflow automation