Account Manager

Account Manager

Location:

Bengaluru

Experience:

12-19 Years

We are looking for an experienced

Account Manager

to lead and grow account for our IT services business. The role focuses on

relationship management, account expansion, cross‑selling, upselling

, and driving long‑term partnership value.

The ideal candidate brings strong customer engagement skills, commercial acumen, and the ability to collaborate with global delivery and technology teams.

Responsibilities:

• Manage and strengthen engagement with multinational clients, ensuring strategic alignment and business growth.
• Own and manage a strategic IT services account with clear focus on

revenue growth

.

• Identify and drive

upsell and cross-sell

opportunities across services area.

• Serve as the primary point of contact ensuring consistent engagement and high customer satisfaction.
• Understand client priorities and align internal teams to deliver value.
• Track account performance, forecast revenue, and maintain governance cadence.
• Partner closely with technical and delivery teams to ensure smooth execution of programs and projects.
• Address risks, dependencies, and escalations proactively.

Required Experience \& Skills:

• Willingness to travel for client engagement (international travel as needed)
• Proven track record of

growing large accounts

through cross-selling and upselling in IT Industry