Supply Chain Manager

About the Role:

As the Supply Chain Manager for Bulgaria, you will

lead

,

guide

and

coordinate all commercial supply chain activities

across the Bulgarian market. Reporting to the

Industrial and Commercial Supply Chain Manager Romania \& Bulgaria

, you will hold

full ownership of local

operations

, overseeing

Demand \& Supply Planning, Customer Service, Warehousing and Transportation

.

You will ensure that all functions operate in a

fully integrated and aligned way

, supporting

business objectives, service level targets and operational efficiency.

The role is critical in maintaining

high service levels

while optimizing

cost-to-serve

, through strong

cross-functional collaboration

across the entire

Planning-to-Delivery cycle.

In addition to your leadership responsibilities, you will take on

a hands-on role as Supply Planner

, managing

supply plans and inventory levels

to ensure

product availability and continuity of supply.

You will work extensively with

SAP

and play an active role in the

Sales \& Operations Planning (S\&OP) process,

translating

commercial and operational inputs into executable plans.

This position requires a balance of

strategic oversight, operational discipline

and

hands-on planning expertise

, enabling you to drive

consistent performance

and

continuous improvement

across the

Bulgarian supply chain.

Main Responsibilities:

As Supply Chain Manager, you will lead and manage three core functions:

Demand Planning, Customer Service

and

Warehousing \& Transportation

, while playing an active, hands-on role in

Supply Planning

, ensuring market coverage and product availability.

You will manage the

Demand Planning

team within the S\&OP cycle, ensuring accurate, country-level forecasts and acting as a strategic partner to the business. As the direct manager of

Customer Service

, you will oversee the end-to-end order-to-cash process setting the standard for service excellence. You will also manage

Warehousing \& Transportation

operations, driving efficiency, quality, and cost control across logistics, stock management, and co-packing activities.

On the

Supply Planning

side, you will take personal ownership of market coverage and product availability: releasing distribution plans to production via SAP APO, closely monitoring demand vs. production vs. shipments and proactively securing stock in the right place at the right time. You will collaborate directly with production teams to align factory output with business needs, anticipating constraints around materials and capacity.

You will manage the

Supply Chain Budget

, tracking costs monthly to ensure financial discipline and work cross-functionally across all departments to resolve issues quickly and keep operations running smoothly.

Finally, you will provide regular

analysis and reporting,

focusing on

stock levels, product availability and freshness

, ensuring the right products reach the market at the right time while minimizing waste.

About You:

We are looking for an experienced Supply Chain professional who brings both expertise and passion into everything they do. With at least

10\+ years of experience

, this individual has built a strong foundation in managing complex operations and

leading teams

.

In this role, the ideal candidate is a strong

people manager

who communicates confidently in

written and spoken English.

Comfort with digital tools such as the

Microsoft Office Suite

comes naturally, and experience with

SAP (preferred SAP APO)

is a strong advantage.

Every day brings new challenges, and this person thrives in

managing multiple priorities

while meeting

strict timelines

. With a deep understanding of

Supply \& Demand Planning, Supply Chai

n and

Logistics processes

, the candidate ensures smooth and efficient operations.

Accuracy

is at the heart of their work. They are

detail-oriented

, highly skilled in

working with data and figures

and consistently

results-driven

. Their

dedication and ownership

are reflected in how they approach responsibilities and deliver outcomes.

We are seeking someone who is

flexible

,

autonomous

and

adaptable

, able to succeed in a dynamic environment while maintaining high performance standards.

This role

does not require international travel,

allowing full focus on delivering local impact.

Our Benefits \& Perks:

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of

Alba in Piedmont, Italy, in 1946\.

Today, it is one of the world’s largest sweet-packaged food companies, with many

iconic brands

sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE\&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.