Human Resources Manager

Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.

You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.

Key Responsibilities

Recruiting \& Talent Acquisition

• Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR
• Partner with Marketing to promote the employment brand and organize hiring events

Employee Relations \& HR Operations

• Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace
• Lead HR operations, including compliance, policy management, training, and development
• Manage investigations, documentation, corrective actions, and exit interviews
• Support performance management, coaching, and career development
• Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.”
• Act as a neutral party, providing a balanced perspective for both employees and leaders

Benefits, 401(k), \& Insurance Coordination

• Lead annual open enrollment and employee benefits education
• Facilitate annual analysis of the company’s self-insured health plan
• Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance
• Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet

Payroll \& Compensation

• Manage payroll compliance, deductions, and garnishments
• Administer compensation plans for Service Managers and Sales team
• Support payroll audits and resolution on payroll concerns

Safety Program Oversight \& Risk Mitigation

• Work with the safety committee to develop, implement, and monitor the company-wide safety program
• Analyze claim trends and safety with insurance partners
• Collaborate with managers to improve safe working practices and reduce injuries
• Lead safety communications, training, and incident response

Licensing \& Credential Management

• Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials
• Ensure renewals are completed on time with zero lapses in credential compliance
• Maintain secure digital records of all licenses and certifications

Performance Reviews \& Compensation Compliance

• Oversee and ensure the timely completion of all performance reviews by department managers
• Maintain and update salary bands in compliance with Massachusetts wage transparency laws
• Support annual compensation reviews

HRIS, Compliance \& Organizational Support

• Oversee HRIS workflows in ADP Workforce Now
• Maintain compliance with Massachusetts and federal labor laws
• Update Employee Handbook and HR policies
• Coordinate company-wide training and compliance initiatives
• Support EOS processes and organizational planning

EXPERIENCE/EDUCATION/COMPETENCIES:

• 5-8 Years of progressive HR experience
• Bachelor’s degree in human resources management or related SHRM or equivalent credentials
• Strong knowledge of Massachusetts employment law and Worker’s Compensation
• Proficiency with ADP Workforce Now and JazzHR
• Experience overseeing safety programs or analyzing insurance loss data (preferred)
• Demonstrated success recruiting across trades and office roles
• Strong professionalism, confidentiality, communication skills, and judgment
• Ability to balance empathy with firmness and consistency

Compensation

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

COMPREHENSIVE BENEFIT PACKAGE

• Health \& Wellness: Medical, Dental, Vision, Disability, Life, AD\&D, and MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) and employer match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.

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