Marketing & Client Success Coordinator

Marketing \& Client Success Coordinator

We are looking for a

Marketing \& Client Success Manager

to manage a portfolio of clients and serve as their primary point of contact throughout the customer journey. This role requires someone who is highly organized, proactive, and customer-focused, with the ability to coordinate multiple projects simultaneously while collaborating with cross-functional teams.

Excellent English communication skills (written and spoken) are essential

, as you will be working directly with international clients on a daily basis.

Key Responsibilities

• Manage a portfolio of client accounts and build strong, long-term relationships.
• Lead the client onboarding process and ensure a seamless customer experience.
• Coordinate internally with cross-functional teams to ensure projects are delivered on time.
• Review incoming client requests, ensuring all necessary information is provided before work begins.
• Track project progress, priorities, and timelines while proactively removing roadblocks.
• Maintain regular communication with clients regarding project status, deliverables, and next steps.
• Follow up proactively to maximize client engagement and satisfaction.
• Escalate risks when necessary and identify opportunities to improve internal processes.
• Manage multiple accounts simultaneously while maintaining a high level of service.

Qualifications

• 3\+ years of experience

in Customer Success, Client Management, Account Management, Project Coordination, or a similar client-facing role.

• Advanced/Fluent English (C1-C2) is required

. You will communicate with international clients throughout the day.

• Background in marketing or experience working for marketing or advertising agencies.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Ability to work independently while collaborating effectively with cross-functional teams.

Nice to Have

• Experience supporting international clients.
• Background in marketing, creative services, digital agencies, SaaS, or eCommerce.
• Experience using project management or collaboration tools.

What We’re Looking For

• Customer-first mindset.
• Strong ownership and accountability.
• Excellent communication skills.
• Highly organized and detail-oriented.
• Comfortable working in a fast-paced environment.
• Proactive problem solver.
• Ability to build strong client relationships.
• Continuous improvement mindset.

What We Offer

• Competitive salary paid in

USD

.

• Fully

remote

position.

• Excellent

benefits

package.

• Career

growth

opportunities.

• Collaborative, international work environment.
• Flexible, fast-paced culture where your contributions make an impact.

⚠️ Please note:

This position requires

professional-level English

, as the role involves daily communication with international clients through meetings, email, and messaging platforms.