ICT Project Manager

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in ICT

?With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citize

**n

Position: ICT Project Manag**

erSalary: £56,3

85Location: Birmingham/Hybrid – minimum two days a we

ekBasis: Full time, 20 month F

**TC

Key Responsibiliti**

• es:Liaising with stakeholders at all lev
• elsEnsuring the focus is for delivering for our custom
• ersDelivering changes that have positive impacts on people’s li
• vesMaking a differe

**nce

Qualifications and experie**

• nce:An Agile, Prince 2 or similar project management qualification, or relevant experi
• enceExperience of delivering business projects at
• paceIdeally knowledge of Housing se
• ctorIdeally knowledge and experience of Housing Management systems, interfacing systems, processes, and scrip
• tingIdeally detailed knowledge working with Smartsh

**eets

Manager’s Q**

uote:Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for

**you.

What We**

• Offer:Innovative Environment: Be part of a forward-thinking organization that values creativity and innov
• ation.Professional Growth: Opportunities for continuous learning and career advanc
• ement.Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each

**other.

Be**

• nefits:Annual Leave: Annual leave starts at 26 days per year plus bank h
• olidaysAnnual leave purchase scheme – option to buy up to an additional 5 days p
• er yearEnhanced family leave (maternity, paternity and ad
• option)Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen wil
• l matchCompetitive Salary: We offer a competitive compensation p
• ackage.Health and Wellness: Comprehensive health insurance and wellness pr
• ograms.Work-Life Balance: Flexible working hours and generous leave po
• licies.Employee Development: Access to training programs and career development res

**ources.

Find out more here: Citizen \|**

**Benefits

Company**

Culture: We will be an employer of choice and invest in o

ur peopleTo deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovatio

n in ICT.

We will work together as one team and embrace our Citiz

en values.Stay Connected: Fo

llow us on P

ro

file / X, Citizen \|

Fa

cebook and Instragram

• Citizen to stay updated on our latest news and oppo

**rtunities.

Closing date: 8t**

h July 2026Interview date: 22nd/23r

d July 2026

We welcome applications from all backgrounds and can make reasonable adjustments to support you through

**the process.

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be**

• identified. Proud Corporate Member of WISH - The Network for Women Working in S
• ocial HousingCitizen Housing is a Disability Confi
• dent EmployerOfficial Accredited Living

Wage Employer