Operations Manager

Operations Manager:

Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?

Office Location:

Travellers Lane, Hatfield, AL10 8XB

About us:

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"

Role summary:

The Channels Operations Manager is responsible for driving operational excellence and strategic execution across all third-party sales channels at a national level. This role oversees a team of 12 and ensures seamless coordination across multiple regions, delivering consistent performance standards and compliance. Managing relationships with our highest-spending customers, the position plays a critical role in safeguarding revenue streams and maximising profitability.

Key Responsibilities:

• Deliver consistent operational standards across all third-party sales channels.
• Ensure compliance with company policies, regulatory requirements, and contractual obligations.
• Contribute to the achievement of national sales and profitability targets through effective operational management.
• Support commercial strategies that maximise margin and customer value.
• Provide operational input to commercial decisions, influencing trading terms and service models.
• Lead, coach, and develop a large team to deliver exceptional performance.
• Utilise multiple systems to monitor performance, identify efficiencies, and implement improvements..

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.
• Cycle to Work Scheme.
• Sports \& Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
• Employee Assistance Programme including additional services Eldercare \& Best Doctors.

Equality and Diversity:

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development