Scrum Master – Fluent English Required

Scrum Master (Engineering Delivery Lead)

Introduction

4GLOBAL is a data, services and software company that partners with governments, cities, operators and sports bodies to maximise return on investment in sport  and physical activity programmes. Our strength lies in leveraging proprietary data, technology and strategic expertise to help clients boost participation and deliver measurable health, social and economic outcomes.

We operate through two core business units:

• Sport Bodies

: Supporting international, national and regional federations to develop strategy, assess impact and strengthen governance and performance.

• Operators

: Partnering with leisure operators, local authorities and delivery providers to grow participation and improve outcomes through data-led decisions.

Our clients include governments, cities, and sporting federations all committed to tackling inactivity and increasing participation. Within the region, our current partners include Canadian Tire Jumpstart, Canadian Olympic Committee, Future of Hockey Lab, U.S. Soccer, and the Aspen Institute.

Our vision is to create a world where data-driven decision-making transforms how communities engage with sport and activity, guiding more targeted investment and driving improved population health.

To support this, we’ve built a software platform that hosts one of the world’s largest curated activity datasets, powering many of our insights and recommendations.

Our work includes:

• Advising on how physical activity can drive social and economic change
• Designing and evaluating strategies and interventions that activate people and places
• Helping clients embed digital transformation and system-wide improvement
• Providing SaaS tools that integrate data from leisure systems, wearables, healthcare, and community programmes

This enables clients to:

• Predict outcomes of sport and physical activity investments
• Benchmark the impact of new initiatives
• Analyse behaviours and participation trends
• Target groups to maximise programme reach and impact
• Set data-driven standards for decision making
• Identify key drivers of participation locally and nationally

We support clients worldwide, with offices in London, Miami, and Toronto. Our international footprint brings global perspective to local challenges.

Scrum Master (Engineering Delivery Lead)

Location:

Faro Portugal, Flexible office/remote

Hours:

Full-time

Contract Type:

Permanent

Purpose

We are looking for a proactive and highly organised Scrum Master to act as the

operational lead for Engineering delivery

, working closely with the Technology Director to ensure effective planning, coordination, and execution of all development work.

This role goes beyond facilitating Agile ceremonies. It is responsible for

owning sprint execution, managing team capacity, and ensuring that incoming work is structured, prioritised, and delivered efficiently

.

The Scrum Master will act as a critical link between Engineering, Product, and the wider business, ensuring alignment between priorities, capacity, and delivery expectations while enabling Engineering to operate at scale.

Reporting Line

This role reports directly to the

Technology Director

and works closely with Engineering, Product, and other business units.

Key Responsibilities

Sprint \& Delivery Ownership

• Own the end-to-end sprint process within Engineering, including planning, execution, and review
• Ensure sprint commitments are realistic, aligned with capacity, and delivered on time
• Drive accountability within the team to meet agreed delivery goals

Capacity \& Workload Management

• Manage Engineering capacity, workload distribution, and sprint allocation across developers
• Act as the central coordination point for incoming requests, ensuring structured intake and prioritisation
• Balance planned work with unplanned requests, protecting team focus and delivery quality

Cross-Functional Alignment

• Work closely with Product to translate priorities into clear, actionable sprint plans
• Liaise with stakeholders across the business to align on timelines, dependencies, and expectations
• Ensure transparency of delivery progress, risks, and trade-offs

Support to Technology Director

• Act as the operational right hand to the Technology Director on delivery, planning, and team coordination
• Support oversight of delivery performance, identifying risks, inefficiencies, and improvement opportunities
• Enable the Technology Director to focus on architecture, technical strategy, and team leadership

Agile Facilitation \& Process Improvement

• Facilitate Agile ceremonies (sprint planning, stand-ups, retrospectives, backlog refinement)
• Drive continuous improvement in Engineering processes, workflows, and collaboration
• Establish and maintain consistent delivery practices across the Engineering team

Delivery Governance \& Reporting

• Maintain clear sprint tracking, documentation, and delivery metrics
• Provide regular updates on progress, blockers, and performance
• Identify and remove blockers that impact delivery outcomes

Challenge \& Control

• Challenge scope, priorities, and timelines where needed to ensure realistic and sustainable delivery
• Prevent scope creep and uncontrolled work entering sprints
• Help enforce discipline in how work is planned and executed across the business

Ideal Skills and Experience

• Strong understanding of Agile and Scrum principles, with practical experience in delivery environments
• Proven experience in a Scrum Master, Delivery Lead, or similar role within a software or data-driven organisation
• Experience managing sprint planning, capacity, and delivery across Engineering teams
• Strong stakeholder management skills, with the ability to work across Product, Technology, and business teams
• Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Confident in challenging stakeholders and driving accountability
• Strong communication and facilitation skills