Human Resources Benefits and Wellness Generalist

Position Summary

The Human Resources Generalist performs professional and administrative work in all functional areas of the Human Resources Section, including staffing, benefits, wellness, and compliance.

Qualifications

Level I

• Education - High school diploma or equivalent
• Experience - Two (2) years related experience
• Or any equivalent combination of education and experience that provides the required competencies to perform the job.
• Valid Driver License
• Preferred - PHR or SHRM-CP Certification

Level II

• Education - Associate degree in related field
• Experience - Three (3) years related experience
• Or any equivalent combination of education and experience that provides the required competencies to perform the job.
• Valid Driver License
• Preferred - PHR or SHRM-CP Certification

Level III

• Education - Bachelors degree in related field
• Experience - Four (4) years related experience
• Or any equivalent combination of education and experience that provides the required competencies to perform the job.
• Valid Driver License
• Preferred - Experience working with Employee Benefits, FMLA and Workers Compensation, PHR or SHRM-CP Certification

Essential Job Functions

• Assist in the hiring process - posts job openings, recruiting efforts, accept, review and respond to applications, communicate with applicants, schedule and prepare for interviews, draft offer letters, assist with applicant selection, coordinate pre-hire testing, polygraphs, drug screens, physicals, background checks, fingerprinting, prepare for and conduct new hire orientations, prepare necessary paperwork for payroll and benefits, input employee information into necessary systems, set up and manage electronic personnel files to ensure FDLE compliance.
• Assist in leave process - handle workers compensation claims, investigate accidents, prepare reports for insurance carriers, handle FMLA and other leave processes, communicate with employees and supervisors, schedule light duty assignments.
• Assist in compliance - participate in planning, developing, recommending, implementing, revising, and improving human resources activities, policies, procedures, processes, documents, and programs.
• Assist in career development and recognition - help plan development activities and training, prepare for awards ceremonies and other types of recognition, process incentives, service awards, and benefits programs to grow individuals to promote retention, engagement, and high-quality work function.
• Assist in benefits programs and communication - communicates agency offered benefits to ensure employees are well-informed and able to utilize what is offered, assists in managing benefits programs to ensure accuracy and usability.
• Assist in compensation studies - participates in surveys and conducts wage survey within labor market to determine competitive wage rate and remains apprised of current trends.
• Assist in maintaining accurate records - updates and maintains all employment records such as insurance coverage and benefit elections, retirement plan, and personnel changes such as hires, promotions, transfers, and separations.
• Assist in out-processing - ensure that when an employee separates from employment that the process is followed, may conduct exit-interviews.
• Assist in discipline and counseling - assist supervisors with counseling and disciplinary actions including drafting letters, preparing Personnel Action Requests (PARs) and other forms necessary for proper documentation to remain incompliance with applicable laws and statues.
• Assist with Public Records Requests (PRRs) and verifications of employment - gather requested documents to provide information kept in HR for PRRs and send to the Records Department for further processing, complete and return requests for employment verifications.
• Assist with Pu chase Orders (POs) - process POs and receipts in coordination with the Finance Department.
• Assist with all HR Department Communication - manages emails and phone calls in a timely manner to maintain communication effectively, communicates effectively with team and all agency members.
• Other duties as assigned.

Required Skills

• HR Knowledge Preferred - understanding of HR laws and regulations, proficiency in HR practices like recruiting, onboarding, benefits administration, performance management, and employee relations.
• Communication Skills - strong written and verbal communication to effectively convey information and policies, ability to mediate conflicts and facilitate discussions.
• Interpersonal Skills - building rapport with employees and fostering trust, maintaining confidentiality and handling sensitive information discreetly.
• Analytical Skills - ability to analyze data and use it to make informed decisions and recommendations.
• Organizational Skills - managing multiple priorities, tasks, and deadlines efficiently, maintaining accurate employee records and compliance documentation.
• Technology Proficiency - experience with employee databases and programs that organize and house information, proficient in Microsoft Office Suite and other data processing tools.

Key Competencies

Ethical Practice - demonstrating integrity and ethical behavior in HR practices, ensuring decisions align with agency values and legal standards.

Relationship Management - building strong, collaborative relationships with employees, co-workers, managers, and external customers.

Attention to Detail - ensuring accuracy in payroll, benefits, compliance documentation, recognizing patterns or discrepancies in data or employee issues.

Adaptability and Resilience - responding effectively to changes in agency structure or strategy, managing unexpected challenges with composure and professionalism.

Problem-Solving and Decision Making - addressing employee concerns effectively and resolving workplace issues, making sound decisions under pressure.

Reliability and Dependability - consistently meeting deadlines and fulfilling responsibilities, demonstrating accountability in delivering high-quality work and supp