Operations & Supply Chain Manager

Job Overview

LIT Method is one of the fastest-growing wellness brands in North America, specializing in premium cold plunges, saunas, red light therapy systems, and recovery equipment. We are looking for an Operations \& Supply Chain Manager to own inventory planning, purchasing, logistics, and 3PL management. This role will work directly with the founders and become a critical leader in scaling the business.

You will own forecasting, purchase orders, factory coordination, freight logistics, inventory planning, and management of our third-party logistics (3PL) partner.

Inventory Planning \& Forecasting

• Build and maintain inventory forecasts across all product categories
• Monitor inventory levels and reorder points
• Forecast inventory requirements based on sales velocity, seasonality, promotions, and new product launches
• Prevent stockouts and excess inventory

Purchasing \& Vendor Management

• Create and manage purchase orders
• Coordinate with overseas manufacturers and suppliers
• Track production timelines and delivery schedules
• Negotiate vendor pricing and logistics costs when applicable

Logistics \& Freight Management

• Manage ocean, rail, truckload, LTL, and parcel shipments
• Track inbound containers from factory to warehouse
• Coordinate customs clearance and freight forwarding partners
• Resolve delays and shipping issues proactively

3PL Management

• Serve as primary point of contact for our 3PL partner
• Monitor receiving, inventory accuracy, storage, fulfillment performance, and shipping costs
• Ensure SLAs are consistently met
• Identify operational improvements and cost-saving opportunities

Systems \& Reporting

• Maintain inventory dashboards and reporting
• Develop KPI reporting for leadership
• Improve operational workflows through automation and AI tools
• Create SOPs for inventory and logistics processes

Requirements

• 3\+ years in supply chain, operations, inventory planning, or logistics
• Experience managing a 3PL relationship
• Strong forecasting and inventory management skills
• Advanced Excel or Google Sheets skills
• Experience with Shopify-based businesses
• Highly analytical and detail-oriented

Pay: $70,000\.00 - $100,000\.00 per year

Work Location: Remote