Human Resources Manager (Remote)

Position summary

Lead a team of HR Business Partners and an HR Operations Specialist for a workers' compensation insurance and services organization. You will oversee employee relations and performance management, advise leaders on complex workplace matters, and support consistent HR practices across the business.

Leadership and responsibilities

• Build productive relationships with stakeholders at every level and develop a strong understanding of business priorities.
• Lead, coach, and develop HR Business Partners and the HR Operations Specialist.
• Drive employee engagement and support a respectful, inclusive workplace.
• Improve HR policies, processes, and programs covering performance management, merit increases, promotions, career development, and headcount planning.
• Handle escalated employee relations matters, directly managing complex or sensitive cases and partnering with HR leadership on resolution.
• Conduct or oversee formal investigations, ensuring thorough documentation and appropriate resolution.
• Advise leaders and employees on employee relations and performance management.
• Partner with Learning \& Development to address training needs identified through workplace and performance trends.
• Lead the annual performance review and compensation planning cycle with Compensation and HR leadership.
• Oversee leave of absence, FMLA, ADA accommodation, and workers' compensation programs administered by the HR Operations Specialist.
• Partner with Legal and HR Operations to maintain and consistently apply HR policies.
• Analyze employee relations and HR data to identify trends and inform recommendations.
• Ensure compliance with applicable employment laws and requirements, including ADA, FMLA, and EEO.
• Support responsible adoption of AI and emerging HR technology, retaining appropriate human review and discretion.
• Support organizational HR initiatives and directly serve a business unit or client group when needed.
• Develop the departmental budget and monitor spending.

Required background

• At least 10 years of relevant HR experience, including employee relations and performance management.
• At least 5 years of experience managing and leading HR teams.
• Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience.
• Working knowledge of employee relations investigations, leave of absence, ADA accommodations, and workers' compensation program oversight.
• Experience researching, writing, and presenting information clearly across multiple formats.
• Excellent written and verbal communication, analytical, and problem-solving skills.
• Ability to prioritize competing demands while maintaining professionalism, tact, and sound judgment.
• Comfort using AI tools in daily HR work and identifying when human review is required.
• Experience with Microsoft Office.

Preferred certification

• SPHR or SHRM-SCP certification.