Associate Chief Information Officer for Enterprise Solutions

Department:

Information Services

Appointment Type and Duration:

Regular, Ongoing

Salary:

$170,000-$200,000

Compensation Band:

OS-OA13-Fiscal Year 2025-2026

FTE:

1\.0

Position Closes

May 22, 2026

Special Instructions to Applicants

The University of Oregon invites applications and nominations for this position. Candidates should submit a resume and original cover letter highlighting their relevant experience and leadership philosophy. We ask that cover letters be original and personally written. They are an important part of how we evaluate candidates’ communication skills and genuine interest in this role. For consideration, please submit materials by May 22nd to https://tinyurl.com/UOACIOMay26\. Confidential nominations and inquiries may be directed to Mary Beth Baker at [email protected] .

Department Summary

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide-ranging services to campus. IS is organized into four primary functional areas, each led by a senior leader reporting to the Vice President for Information Services and Chief Information Officer (VP CIO): Customer Experience and Artificial Intelligence, which serves as the primary point of contact for campus partners and advances user-centered services and applied AI initiatives; Enterprise Solutions, which manages and supports enterprise applications, integrations, and data platforms; Information Security, which safeguards the university’s information, systems, and digital assets; and Technology Infrastructure, which provides engineering and operational support for research and enterprise compute and storage platforms, network and voice services, data centers, and classroom technologies. IS works closely with Link Oregon, the provider of high-speed broadband to research and education in the state.

Founded in 1876, the University of Oregon (UO) is a Carnegie R1 research university, a member of the 71-member Association of American Universities (AAU), and the state’s flagship campus. UO enrolls more than 23,000 undergraduate and graduate students and is an integral economic driver for the state, with an estimated $3\.7 billion annual economic return to Oregon.

The University of Oregon is proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, a nationally distinctive interdisciplinary research hub designed to translate scientific discovery into real-world solutions in areas such as bioengineering, biomedical data science, and human performance. Knight Campus Building 1 (opened 2020) and the new Building 2 (opening 2026) expands advanced laboratories, innovation space, and industry partnerships supporting next-generation research infrastructure.

In addition to transformative investments in Eugene, the University of Oregon’s Portland campus is a growing urban academic center that expands the university’s presence in Oregon’s largest metropolitan region. The campus supports graduate and professional programs, applied research, and partnerships with industry, public agencies, and community organizations, strengthening workforce-aligned education and innovation across the state.

The Leadership Agenda

The University is currently undertaking an assessment to evaluate options for modernizing its ERP and Student Information System (SIS) environment. Options may include replacing the existing Banner on-premises solution, migration to an Ellucian cloud solution, or a best-of-breed platform approach. The ACIO will play a central role in this multi-year effort, leading stakeholder engagement, and leveraging University technology governance structures and campus partnerships to set priorities, develop and lead implementation roadmaps. Change management and broad campus engagement will be essential to this work, which is expected to span three to four years.

In collaboration with internal and external campus stakeholders, the Associate CIO develops and implements vision and plans for the operating needs of the Enterprise Solutions group, including annual and long-term plans for budget, personnel, and technology acquisition, retirement, and life cycle. Additionally, the Associate CIO serves as the primary liaison to the appropriate regulatory agencies, vendors, and professional organizations.

IS has experienced meaningful leadership transitions in recent years, and the ACIO will step into a team that is talented and committed but that will benefit from renewed direction, visible support, and consistent engagement. Building trust within the team and between IS and its campus partners is as important as any technical deliverable in the early months of this role.

Key components of the leadership agenda include:

• Set vision, strategy, and organizational structure to meet university IT needs in applications and middleware, including on-premise and cloud-based computational resources, and support for faculty, staff, and students.
• Translate university priorities into technical strategy and architecture, utilizing the university’s governance and architectural review processes.
• Develop and implement an enterprise applications roadmap aligned with the UO’s strategic goals, ensuring realistic timelines, clear accountability, and measurable outcomes.
• Lead the evaluation and potential modernization of ERP and data platforms, addressing legacy technical debt, standardizing integrations, and minimizing unnecessary customizations to ensure long-term sustainability.
• Foster deep cross-campus partnerships to advance data strategies, improve access to quality information and reporting, and support the integration of data from multiple on-premises and cloud solutions.
• Reinvigorate campus technology governance by rebuilding relationships with administrative and academic leaders, reestablishing lapsed advisory structures, and positioning IS as a strategic thought partner — proactively engaging stakeholders before needs become problems.
• Thoughtfully evaluate and implement innovative technologies — including AI, automation, and cloud solutions — to enhance operational effectiveness and support student success.
• Serve as a member of the IS Executive Council, contributing to university technology policy, needs assessment, and program development.
• Investigate current and emerging technologies that may create new intellectual capital or capabilities for the UO.
• Support cross-organizational ideation and innovation efforts focused on technology-enabled business and academic transformation.

Minimum Requirements

• Bachelor’s degree or equivalent combination of experience, skills, and education.
• Ten or more years of progressive IT leadership experience with demonstrated depth in enterprise applications, integration services, and data management.
• Demonstrated leadership experience building, developing, and managing high-performing technology teams, including direct supervision, coaching, and mentoring of IT professionals.
• Demonstrated experience leading information technology services in a large, decentralized, or otherwise complex organizational environment.
• Demonstrated experience in leading and sustaining organizational change in environments where trust-building, stakeholder engagement, and long-term commitment are essential to success.
• Experience managing and negotiating vendor contracts and agreements with end-users, service providers and regulatory agencies.

Professional Competencies

• Ability to deliver on outcomes, vision and strategy in support of IS and UO.
• Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds.
• Demonstrated problem-solving skills.
• Ability to adapt within a changing technical environment.
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills.
• Ability to work independently and create a culture of collaboration and sustain a team-oriented environment.
• Ability to build alignment, manage resistance, and sustain adoption for change across a multi-year transformation.
• Ability to work efficiently and effectively with a wide range of vendors.
• Ability to effectively manage end user expectations and IS resources to meet deadlines and complete projects.
• Successful experience working, collaborating and establishing credibility and relationships with senior leadership, colleagues and customers.
• In collaboration with stakeholders and colleagues, ability to make and communicate clear prioritization decisions, manage stakeholder expectations with clarity and transparency.
• Demonstrated project planning and implementation discipline; able to lead initiatives through completion.
• Ability to communicate complex technology issues and decisions to non-technical audiences.
• Ability to identify and manage resource constraints, minimize effort required to operate technology and create capacity for innovation and new capability.

Preferred Qualifications

• Advanced degree, MBA or equivalent graduate-level business or technology management education preferred.
• Experience working in IT within a medium/large research university or similarly complex, mission-driven institution with shared governance models.
• Demonstrated experience developing and maintaining short- and long-term technology plans and budgets in a complex institutional environment.
• Formal change management training or certification and demonstrated application in enterprise technology implementations.
• Experience with ITIL or ITSM frameworks to improve service delivery, operational consistency, and change management practices.
• Experience leading and managing application and middleware services at scale, including oversight of enterprise platforms, integration architecture, and data management functions.
• Proven experience developing and executing a multi-year technology vision and roadmap in alignment with institutional priorities.
• Experience with business process improvement methodologies; demonstrated ability to partner with operational units to redesign workflows, strengthen front-end data discipline, and drive process change.
• Experience designing or improving the ecosystem of systems and services, with an appreciation for modern technology expectations and a commitment to improving the overall digital experiences for students, faculty and staff.
• Understanding of artificial intelligence, machine learning, and/or robotic process automation (RPA) as applied to enterprise systems.
• Experience working with or within a data governance framework in a complex, decentralized institution; demonstrated ability to advance data quality, reporting, and analytics strategies by leading through influence across organizational boundaries.
• Track record of seeing through multi-year technology transformations with a history of sustained presence and impact at prior organizations.

FLSA Exempt: yes

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website .

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112\.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online .