Senior Salesforce Administrator U.S.

About Paessler

Paessler builds monitoring software for systems that cannot fail.

Paessler is redefining how modern organizations monitor and manage their IT, OT, and cloud environments. Trusted by hundreds of thousands of users worldwide, our flagship product, PRTG, helps teams see clearly, act faster, and keep their most critical systems running—without complexity.

Some of the world’s largest and most respected organizations rely on Paessler in mission-critical industries including healthcare, manufacturing, energy, and defense-related environments. Our software is used where downtime is not an option and reliability truly matters.

Founded in Germany and operating globally, Paessler combines deep engineering heritage with a relentless focus on simplicity and customer impact. As we expand our reach worldwide with a growing focus on North America we continue to invest in our people, our platform, and our customers.

Today, we’re building the next chapter of our company: modernizing our platform, embracing AI-driven innovation, and expanding our presence in the mid-market and enterprise and expanding globally. Backed by private equity and growing at scale, Paessler is a place where talented people can have real ownership, move fast, and shape products trusted around the world.

YOUR TASKS

• Design and implement advanced Salesforce automation, including Flows, to streamline workflows and eliminate manual tasks
• Manage Salesforce integrations with other business-critical applications to create a cohesive technology ecosystem
• Maintain a deep understanding of Salesforce architecture, data models, and reporting capabilities to drive strategic recommendations
• Leverage Salesforce Revenue Cloud Advanced to optimize our quote-to-cash processes
• Build and deploy custom apps, components, and dynamic page layouts to enhance user experience and productivity
• Oversee Salesforce change management protocols, ensuring all updates and enhancements are thoroughly tested and deployed with zero downtime
• Create and maintain robust reporting and dashboards to provide data-driven insights that inform business decisions
• Serve as the subject matter expert and primary point of contact for Salesforce-related inquiries, troubleshooting, and user support
• Continuously evaluate new Salesforce features and functionalities, making recommendations to leadership on how to leverage them for maximum impact

YOUR PROFILE

• 5\+ years of hands-on Salesforce administration experience, preferably in a B2B SaaS environment
• Extensive knowledge of Salesforce Flows, automation, and integration capabilities
• Proficient in CPQ constructs and architecture
• Demonstrated expertise in Salesforce data management, including imports/exports, and deduplication
• Excellent understanding of Salesforce change management best practices and deployment strategies
• Experience supporting end-users and providing technical solutions to complex business challenges
• Salesforce Administrator certification is highly desirable, along with additional certifications (e.g., Advanced Administrator, Platform App Builder, CPQ Specialist)
• Strong communication and collaboration skills, with the ability to effectively partner with cross-functional teams
• Passion for continuous improvement and a keen eye for identifying opportunities to optimize Salesforce processes and workflows
• Comfort with providing constructive feedback and pushing back on solutions that do not align with best practices

FACTS FOR YOU

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Remote work, flexible working hours and a family-friendly environment
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400\+ employees

INTERESTED?

Make it easy for yourself and use the application button below. Your contact person for this great job is: Lauren Donnelly

And at the end, a very important note:

For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!