Workplace Operations Manager

WHAT YOU WILL DO

• Own day-to-day workplace operations supporting 40-60 employees at our current San Diego County site and planned Orange County site, ensuring both spaces run smoothly and efficiently.
• Program manage the bring-up of our Orange County office, coordinating buildout, vendors, and key internal stakeholders.
• Anticipate and address workplace needs by identifying gaps in facilities, services, and employee experience proactively before they become issues.
• Ownership of vendor relationships for all vendors supporting office operations/services including cleaning, maintenance, internet, security, limited project labor, and other facility services.
• Develop and maintain office operating budgets, tracking and forecasting expenses related to facilities, services, and workplace improvements.
• Lead office improvement initiatives as the company scales, including space planning, layout changes, and infrastructure upgrades — either directly or through external contractors.
• Establish and maintain preventative maintenance programs to ensure facilities remain safe, functional, and well-maintained.
• Partner closely with HR and Recruiting to support on-site interviews and onboarding, ensuring new hires have a seamless and well-prepared day-one experience.
• Build strong feedback loops with employees and leadership to continuously improve the workplace experience.
• Act as the primary point of contact for all office-related needs, balancing responsiveness with long-term planning and scalability.

WHAT SETS YOU APART

• You take ownership of your environment and propose solutions for what needs to be fixed or improved.
• You anticipate needs and build systems that prevent problems rather than reacting to them.
• You are highly organized and can manage multiple vendors, projects, and priorities without dropping details.
• You are comfortable operating with limited structure and can build processes where none exist.
• You care deeply about creating a functional, well-run, and enjoyable workplace for the team.
• You communicate clearly and proactively with company leadership and stakeholders across the company.
• You balance scrappiness with quality, deciding when to act quickly and when to build for the long term.

REQUIRED QUALIFICATIONS

• 4\+ years of experience in office management, workplace operations, or facilities management in a startup or fast-paced environment.
• Experience managing vendors, service contracts
• Excellent communication skills while working cross-functionally with HR, Recruiting, and leadership teams.

PREFERRED QUALIFICATIONS

• Experience managing multiple office locations.
• Experience supporting office buildouts or new office launches.
• Familiarity with basic facilities systems (HVAC coordination, networking, security systems, etc.).
• Experience with workplace tools (e.g., Google Workspace, Slack, office management platforms).
• Background in high-growth startup environments.