Communications Manager ( 6 Months Contract)

Key Responsibilities

• Develop and manage the communications strategy and content calendar.
• Create and execute push notifications, in-app messages, and CRM/lifecycle campaigns.
• Plan and deliver internal communications to support change management initiatives.
• Drive user acquisition, engagement, and retention campaigns.
• Manage audience segmentation and personalized messaging.
• Coordinate with Marketing, Content, Product, and Technology teams.
• Track campaign performance and provide actionable insights and recommendations.

Requirements

• Proven experience in CRM, lifecycle marketing, digital communications, or customer engagement.
• Hands-on experience with push notification and in-app messaging platforms.
• Strong campaign management, copywriting, and audience segmentation skills.
• Experience measuring and optimizing communication performance through analytics.
• Excellent stakeholder management and communication skills.

Preferred

• Experience with mobile apps, digital products, or customer engagement platforms.
• Exposure to customer communication tools such as Sprinklr or similar platforms.
• Experience supporting app launches, product rollouts, or digital transformation projects.
• Arabic and English communication skills are an advantage.