Human Resources Generalist

About The Company

The New York Independent System Operator (NYISO) is a vital organization responsible for managing the efficient flow of electricity across more than 11,000 circuit-miles of high-voltage transmission lines throughout New York State. As a non-profit entity, NYISO oversees the dispatching of power from hundreds of generating units, ensuring a reliable and resilient electricity supply for millions of residents and businesses. The organization employs cutting-edge technology and innovative practices to operate a dependable power system, manage competitive wholesale electricity markets, and plan for the future energy needs of the Empire State. Committed to excellence and sustainability, NYISO plays a crucial role in supporting New York’s energy infrastructure and environmental goals.

About The Role

The Human Resources department at NYISO is seeking a dedicated and experienced Human Resources Generalist to join our team on a full-time basis. This role involves partnering closely with Human Resources Managers to deliver specialized support across various HR functions, including performance management, succession planning, employee lifecycle management, and policy development. The HR Generalist will serve as a key point of contact for internal stakeholders, providing strategic advice, administrative support, and project management to enhance HR processes and initiatives. A significant aspect of this role involves leading the implementation of a new performance management system and updating related processes to align with organizational goals. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to handle multiple priorities in a dynamic environment.

Qualifications

• Bachelor's degree (BA, BS) in Human Resources, Business Administration, or a related field from an accredited institution
• Minimum of 3 years of professional Human Resources experience
• Professional certification such as PHR or CPC (preferred but not mandatory)
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Excellent written and verbal communication skills
• Ability to analyze data, interpret regulations, and develop clear reports and communications
• Demonstrated critical thinking, problem-solving, and organizational skills
• Understanding of compliance standards including OFCCP, DOL, and internal HR policies

Responsibilities

• Advise management on the development and administration of HR policies, plans, and practices, ensuring consistency and compliance
• Act as a liaison with internal business units to facilitate HR-related tasks and initiatives
• Provide comprehensive support throughout the employee lifecycle, including recruiting, onboarding, promotions, transfers, and terminations
• Assist in processing HR expenses and contribute to departmental budgeting efforts
• Develop, revise, and communicate HR policies, procedures, and related documentation
• Draft and distribute effective HR communications to employees
• Support and coordinate performance management and succession planning activities, including tracking and documentation
• Participate in professional development activities such as training sessions and seminars to ensure ongoing compliance and learning
• Maintain accurate, audit-ready records in accordance with confidentiality and compliance standards
• Establish and maintain effective relationships with vendors, benefits providers, and internal partners to resolve issues efficiently
• Lead or assist with special projects as assigned by senior management
• Support employee relations efforts, including documentation and meeting coordination
• Contribute to the development of employee programs such as the Dual Career Path Program

Benefits

• Competitive salary range of $71,000 to $118,700 USD
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plans with company contributions
• Paid time off and holidays
• Professional development and training opportunities
• Flexible work arrangements, including hybrid onsite and remote work options
• Work-life balance initiatives and wellness programs

Equal Opportunity

NYISO is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all qualified applicants receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status. We believe diversity enriches our organization and drives innovation, and we encourage individuals from all backgrounds to apply.