Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
What you'll do:
Deploy with customers on site globally (~50% travel) to support software integration and development activities. Become an expert user of the Hivemind enterprise software stack and its various autonomy modules. Provide technical support and training to customers on use of Hivemind. Develop AI & Autonomy applications using the Shield AI enterprise software development kit. Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions Assist in post-sales deployment and integration of Shield AI enterprise software products. Develop and maintain technical documentation and training materials. Help customers debug software/API integration issues. Collaborate with the product engineering team to address customer feedback and improve products.Required qualifications:
Bachelor’s degree in Engineering, Computer Science, or a related field, and 3+ years of industry experience, OR Master’s degree in Engineering, Computer Science, or a related field, and 1+ years of industry experience. Strong technical background in software engineering. Strong proficiency in writing modern C++ code. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.Preferred qualifications:
Experience in the defense, aviation, or robotics industry. Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer. Experience operating in a fast-paced, startup-like, environment. Advanced technical degree, especially in robotics or autonomy related fields