Lead Product Designer

About This Role

Wells Fargo is seeking a Lead Product Designer

In This Role, You Will

• Lead complex initiatives including those that provide product usability, evaluation, and support to product development teams
• Develop and execute customer experience solutions for online applications and websites
• Be accountable for overseeing the execution of strategic design projects that influence design and strategic direction of the company
• Review and analyze complex industry leading user interface design solutions that require the evaluation of multiple factors
• Establish and promote design guidelines, best practices and standards
• Manage the execution of strategic design projects that influence design and strategic direction of the company
• Serve as design advocate with the ability to forecast and assess industry trends and their impact on the company's product design alternatives
• Build and enhance working relationships within the information and interface design function and community outside of the company
• Provide product usability, evaluation, and support to product development teams
• Lead customer experience strategy for platforms and products
• Influence roadmaps and business decisions by providing customer experience considerations and participate in roadmap planning and virtual teams
• Make decisions in customer experience strategy for platforms and products requiring understanding of the function and compliance requirements
• Present designs and key milestone deliverables to peers and executive level stakeholder
• Influence roadmaps and business decisions by providing customer experience considerations
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications

• 5\+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 4\+ years of experience in UX, product design, or interaction design, with at least 3\+ years in a lead or principal role driving end-to-end design for complex digital products
• Strong expertise in user-centered design practices, including user research, journey mapping, information architecture, interaction design, and usability testing
• Demonstrated ability to translate complex data, Gen AI, AI/ML, or technical workflows into intuitive, human-centered experiences
• Hands-on proficiency with modern design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, or equivalent
• Experience establishing and evolving design systems, component libraries, and accessibility standards across multiple products and teams
• Ability to partner effectively with product managers, engineers, data scientists, and business stakeholders to influence product strategy and execution
• Strong storytelling and executive-level communication skills, with the ability to present design rationale, trade-offs, and insights to senior leadership
• Experience mentoring designers, conducting design reviews, and raising the overall design maturity of teams
• Familiarity with Agile / Lean product development methodologies and working within fast-paced, iterative delivery environments
• Knowledge of designing for data-heavy applications, dashboards, and analytics experiences is strongly preferred
• Exposure to AI-driven user experiences (e.g., recommendations, copilots, automation, decision support) is a plus

Reference Number

R-528738