Lawson ERP Business Analyst

Key Responsibilities

• Act as the

primary subject matter expert

for Lawson ERP modules (Financials, Supply Chain, HR, etc.).

• Configure, optimize, and enhance

Lawson ERP processes

to align with business goals.

• Ensure Lawson is fully integrated with CRM and transportation workflows.
• Troubleshoot Lawson-related issues and coordinate with technical teams to resolve them.
• Lead efforts to continuously improve

Lawson ERP functionality

.

Business Analysis \& Requirements

• Partner with key business units (Operations, Finance, Transportation) to gather requirements.
• Translate business needs into functional specifications, with Lawson integration in mind.
• Document current and future state processes, ensuring Lawson ERP alignment.

CRM \& Workflow Analysis

• Analyze and optimize

CRM workflows

that intersect with Lawson ERP data.

• Ensure seamless integration points between Lawson, CRM, and transportation systems.

Testing, Support \& Continuous Improvement

• Lead

User Acceptance Testing (UAT)

for Lawson and CRM enhancements.

• Troubleshoot production issues, with a focus on Lawson-related solutions.
• Continuously evaluate and improve ERP and CRM integration for operational efficiency.

Required Qualifications

• 5\+ years

of Business Analyst experience in enterprise environments.

• Proven, hands-on experience with

Lawson ERP (Infor Lawson)

this is essential.

• Experience working with

CRM platforms

(Salesforce, Microsoft Dynamics, etc.).

• Background in

transportation, logistics, LTL, or warehousing

.

• Experience leading requirements gathering, documentation, and UAT processes.
• Strong communication and stakeholder management skills.

Qualifications

• Experience integrating Lawson ERP with CRM platforms.
• Experience supporting

enterprise-wide ERP transformations

.

• Strong data analysis skills to support decision-making.