Product Business Analysis

Title: Product Business Analysis

Location: Reston, VA (100% remote)

Duration: Permanent (Direct - hire)

Role Overview

The Product Business Analyst will serve as a strategic bridge between customers, stakeholders, and software development teams. This role combines business analysis, product thinking, ownership of innovation, and data-driven decision-making to identify, prioritize, and deliver meaningful software improvements.

We are looking for a mid-level professional who is passionate about:

• Improving software products and user experiences
• Leveraging AI and emerging technologies to drive innovation
• Taking ownership of product enhancements and recommendations
• Identifying opportunities for operational efficiency and customer value
• Collaborating closely with engineering, product, and business teams
• The ideal candidate is not simply gathering requirements; they are proactively identifying ways to improve systems, workflows, automation, analytics, and customer outcomes.

Key Responsibilities

Product Analysis \& Innovation

• Define and manage product requirements by translating business needs, customer feedback, and analytics into user stories, workflows, and acceptance criteria to meet acceptance criteria with minimal rework.

• Analyze product usage, customer behavior, operational metrics, and feedback to identify opportunities for product innovation and software improvements

• Proactively suggest AI-driven enhancements, workflow automation opportunities, and intelligent product improvements

• Own and maintain portions of the product backlog and roadmap in alignment with strategic business goals

Data-Driven Product Ownership

• Track and report product KPIs, including usage metrics, engagement, defect trends, cycle time, and customer satisfaction

• Recommend and justify software improvements using quantitative and qualitative analysis

• Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and release coordination

Collaboration \& Customer Focus

• Build strong cross-functional relationships with engineering, QA, UX/UI, customer success, leadership, and clients.

• Help ensure software usability, quality, and customer experience standards are consistently improved

• Serve as a trusted partner between business stakeholders and technical teams

• Take accountability and ownership for assigned initiatives, product areas, and continuous improvement opportunities

Required Qualifications:

• Bachelor’s degree or equivalent healthcare or B2B SaaS experience

• 3–5 years of recent experience in:

o Business Analysis

o Product Analysis

o Assistant Product Management

o Product Management

o Software Solutions Analysis

• Strong analytical and problem-solving skills with experience using data to drive product decisions

• Experience working in Agile/Scrum software development environments

• Excellent communication, presentation, and collaboration skills

• Strong proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint)

• Demonstrated ability to independently identify software improvements and process optimization opportunities

• Passion for software innovation, AI technologies, and modern product development practices

• Self-starter mindset with the ability to manage priorities with minimal supervision

• Strong customer-focused and solution-oriented thinking

Preferred

• Experience with AI-enabled business applications or analytics tools

• Experience with Rapid Application Development platforms

• Exposure to enterprise SaaS or compliance/risk management solutions

• Experience working with dashboards, analytics, reporting, or workflow systems

• Strong interest in growing within Product Management and Software Innovation leadership paths

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.