Legal Receptionist

Receptionist Position - M\&A Law Firm

Location:

Chicago, IL (Near Daley Center)

Schedule:

Full-time, Monday through Friday, 8:30 AM - 5:00 PM (on-site)

Salary:

Starting at $34,000, commensurate with experience

About M\&A Law Firm

M\&A Law Firm is a boutique litigation firm committed to delivering custom-tailored legal services with a focus on business litigation, construction litigation, real estate litigation, civil litigation, and foreclosure defense. Our firm operates under the core principle that creativity combined with precision yields exceptional outcomes for our clients. We pride ourselves on our personalized approach and innovative solutions to complex legal challenges.

Position Overview

We are seeking a professional and detail-oriented Receptionist to serve as the first point of contact for our clients, visitors, and vendors at our new Chicago office. This position plays a vital role in maintaining our firm's reputation for professionalism and client service excellence, while also keeping the office organized and well-stocked. The ideal candidate will handle administrative duties while maintaining the confidentiality required in a legal environment.

Training will be on-site at our Schaumburg location, preferably the week of August 17th. On-site in Chicago to begin the following week.

Primary Responsibilities

Client and Visitor Services:

• Greet clients, visitors, and vendors in a professional and welcoming manner
• Direct clients to appropriate meeting rooms and notify attorneys of arrivals
• Provide general information about the firm and services when appropriate

Phone and Communication Management:

• Answer and screen incoming phone calls from potential clients professionally
• Take detailed messages and route calls from current clients and legal professionals to appropriate attorneys and staff
• Handle initial client inquiries with tact and professionalism

Scheduling and Administrative Support:

• Schedule and confirm client appointments and meetings
• Coordinate conference room bookings and setup
• Send appointment reminders and handle rescheduling requests

Mail and Package Handling:

• Receive, sort, and distribute mail, packages, and deliveries
• Handle outgoing mail and coordinate courier services

Office Organization and Supply Management:

• Keep reception area and common areas clean, organized, and professional
• Track inventory of office supplies, snacks, and beverages
• Coordinate with vendors for supply orders and deliveries
• Maintain professional appearance of all client-facing areas

Confidentiality and Legal Support:

• Maintain strict confidentiality regarding all client information and legal matters
• Handle sensitive documents and information according to firm policies
• Assist with basic document preparation and filing when needed
• Support attorneys and paralegal staff with various administrative tasks as assigned

Technology and Systems:

• Maintain client database and contact information
• Learn and utilize firm-specific software and case management systems

Qualifications

Required:

• High school diploma or equivalent
• Previous receptionist or customer service experience preferred
• Strong communication and interpersonal skills
• Professional demeanor and appearance
• Ability to handle multiple tasks simultaneously while maintaining attention to detail
• Basic computer skills, including Microsoft Office Suite
• Excellent phone etiquette and verbal communication abilities
• Ability to maintain confidentiality and exercise discretion
• Strong organizational skills

Preferred:

• Previous experience in a legal environment
• Familiarity with legal terminology and procedures
• Associate degree or relevant coursework
• Paralegal Studies students encouraged to apply

What We Offer

Compensation and Benefits:

• Starting salary of $34,000, commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off starting at 2 weeks based on tenure
• Eleven paid holidays throughout the year
• Stable work environment with growth potential

Work Environment:

• Professional law firm setting with business casual dress code
• Collaborative team atmosphere where culture matters
• Opportunity to learn about various areas of litigation
• Direct interaction with attorneys and legal professionals
• Convenient downtown Chicago location near the Daley Center

Physical Requirements

• Ability to sit for extended periods
• Occasional lifting of packages and files up to 25 pounds
• Clear verbal communication abilities
• Manual dexterity for operating office equipment and computers

To Apply:

Please submit your resume and cover letter to Allison Radkay ([email protected]) detailing your relevant experience and interest in joining our legal team.