ServiceNow Business Analyst or Admin

Job Title:

ServiceNow Business Analyst or Admin

Pay Rate:

$52/HR

Duration:

12 months

Location:

Charlotte, NC or Arizona

About the Rol

eWe are seeking an experienced

ServiceNow Business Analyst / Business Consultan

t to support enterprise

Service Asset and Configuration Management (SACM

) initiatives. In this role, you will work closely with business and technology teams to improve

ServiceNow CMD

B, implement

Common Service Data Model (CSDM

) best practices, and support enterprise-wide ServiceNow integrations

.This position is ideal for professionals with strong Business Analysis skills, ServiceNow expertise, and a solid understanding of IT Infrastructure and Configuration Management

.Key Responsibilitie

• sLead

ServiceNow CMDB

and

CSDM

initiatives

• .Gather and document business and technical requirements
• .Support enterprise

ServiceNow

integrations

• .Improve Configuration Management processes and governance
• .Monitor

CMDB

data quality and integration health

• .Collaborate with infrastructure, application, and business teams
• .Maintain configuration documentation and standards
• .Support enterprise-wide technology transformation initiatives

.Requirement

• sBachelor's degre

e or equivalent experience

• .5\+ years o

f Business Systems or Business Analysi

s experience

• .3\+ years working with

ServiceNow CMDB

• .Hands-on experience with

Common Service Data Model (CSDM)

• .Experience with ServiceNow integrations
• .Strong

Configuration Management (SACM)

experience

• .Broad IT Infrastructure knowledge
• .Excellent stakeholder communication skills
• .Project coordination and documentation experience

.Nice to Have Skills \& Experienc

• eServiceNow development or platform design experience
• .Cloud Computing experience
• .IT Asset Management
• .Operational Governance
• .SDLC experience
• .Microsoft Office (Word, Excel, PowerPoint)
• .Technology Project Management

.