Design Strategist, Design & Innovation

We are so glad you are interested in joining Sutter Health!

Organization

SHSO-Sutter Health System Office-Bay

Position Overview

**Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.**

Plays a pivotal role in shaping the experiences, concepts, and narratives behind some of the most forward-looking initiatives. Helps translate complex healthcare challenges into clear, compelling experiences that influence how new products, services, and ventures are imagined and brought to life.

Hands-on, individual contributor who thrives in ambiguity and enjoys owning the design process from research through concept development and communication. l Conducts user research, synthesizes insights, and transforms them into design concepts, prototypes, and high-quality visual and communication artifacts across multiple mediums. Partners closely with designers, technologists, program managers, and business leaders, to help ensure that emerging ideas are grounded in real human needs and are clearly communicated to diverse audiences.

Serves as a design anchor on a highly collaborative innovation team, bringing clarity to complex problem spaces and helping teams align across desirability, feasibility, and viability. Leads meaningful design work at scale, influences strategic decisions, and helps shape the future of healthcare delivery.

Job Description

• Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****

Education

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's in Design, Business, Healthcare or other related field

Typical Experience

• 8 years recent relevant experience

Skills And Knowledge

• Experience delivering end-to-end design across user research, experience design, interaction design, and visual design for complex digital products and services.
• Proven ability to own ambiguous problem spaces, bringing clarity and momentum from discovery through detailed digital design execution.
• Strong track record translating human-centered research into concepts, flows, and fully realized designs, with the ability to design a digital product or app end-to-end when needed.
• Exceptional visual and communication design skills, creating compelling presentations, diagrams, frameworks, and narratives that influence decisions at all levels.
• Advanced proficiency in Figma and modern design tools, with a strong command of usability principles, interaction patterns, and design systems.
• Strategic design mindset that balances user needs, business goals, and technical constraints.
• Experience collaborating closely with engineers, product leaders, strategists, and program managers to deliver feasible, scalable solutions.
• Comfortable working in complex, regulated, or enterprise environments, ideally including healthcare or digital health.
• Strong storytelling, presentation, and facilitation skills, with confidence influencing senior stakeholders.
• Curiosity and fluency with emerging technologies, including AI-enabled and data-driven products.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift

Days

Schedule

Full Time

Days Of The Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $131,996\.80 to $197,995\.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.