DevOps Engineer

DevOps Engineer (Contract)

Location:

Philadelphia, PA

Team:

Operations

Work Environment:

24/7 Operations (On-Call Rotation Required)

Employment Type:

Contract

Position Overview

We are seeking a highly skilled DevOps Engineer to join the Operations team supporting next-generation network infrastructure, including virtual CMTS (vCMTS) and Distributed Access Architecture (DAA) platforms.

This engineer will play a critical role in platform stand-up, software installation, network maintenance, automation, incident mitigation, and long-term reliability improvements across national deployments. The ideal candidate combines strong Linux systems expertise, deep network protocol knowledge, and hands-on automation experience within a 24x7 production environment.

This is an

onsite role in Philadelphia

. Local candidates only.

**Key Responsibilities**

• Support vCMTS platform stand-up, software installation, and system configuration
• Execute change implementations including system upgrades, risk mitigation, and RMAs
• Perform system and network maintenance across distributed environments
• Troubleshoot and resolve production software, hardware, and networking issues
• Identify service-impacting trends and partner with engineering teams to drive long-term solutions
• Handle incident mitigation in a 24/7 operational environment
• Participate in an on-call rotation (including weekends and holidays)
• Develop automation tools and scripts (Python, Bash, etc.) to improve operational efficiency
• Support new product integration and operationalization efforts
• Collaborate with Product and Project Management teams to deploy new services
• Build monitoring solutions and contribute to service reliability improvements
• Develop standards and procedures for release readiness and quality measurement

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• 3\+ years of production operations experience in a 24x7 environment
• Strong expertise in Unix/Linux environments
• Hands-on experience with scripting and automation (Bash, Python, etc.)
• Proven experience in network troubleshooting and configuration
• Strong understanding of networking fundamentals, including:

+ BGP

+ OSPF

+ Routing protocols and traffic flow

• Experience working with networking devices such as:

+ Juniper

+ Arista

• Cisco

+ (CCNA or JNCIA certifications are a plus)

• Server hardware and software troubleshooting experience
• Experience with revision control systems (Git/GitHub) including branching and tagging strategies
• Experience provisioning and managing applications in virtualized and cloud environments (AWS preferred)

Preferred Qualifications

• Kubernetes experience
• Jenkins (CI/CD pipeline automation)
• Ansible, Puppet, or Chef for configuration management
• Docker containerization
• Experience building and replacing system hardware
• Familiarity with IT service definition, implementation, and monitoring
• Exposure to Distributed Access Architecture (DAA) or cable platform operations
• Strong collaboration skills with QA, Software Engineering, and Network Engineering teams

**What Makes a Strong Candidate**

The Ideal Candidate Will Demonstrate

• Deep understanding of networking protocols (not just listed on resume)
• Strong troubleshooting skills under production pressure
• Automation-first mindset
• Experience operating in high-availability, carrier-grade environments
• Ability to follow established processes while identifying opportunities for improvement
• Comfort working independently in a fast-paced operational setting

**Work Environment**

• 24/7 operations team
• On-call rotation required (including weekends and holidays)
• Onsite in Philadelphia
• Must be available for in-person interviews