Location
Hyderabad, Telangana, India
Salary
Not specified
Type
fulltime
Posted
Today
Job Description
Role:
Shopify SME / Support Specialist
Location:
Hyderabad, Work from Office
Joining:
Immediate / Short Notice preferred
Role Overview
We are looking for a hands-on
Shopify SME
with strong experience in Shopify platform administration and production support. The role will support approximately
two Shopify environments
, ensuring smooth operations, integrations, access management, and routine maintenance.
Key Responsibilities
- Setup, administer, and maintain Shopify environments.
- Manage
Shopify apps, users, roles, permissions, and access
.
- Monitor and troubleshoot
APIs and third-party integrations
.
- Perform routine
environment and data maintenance
.
- Provide ongoing operational and production support.
- Troubleshoot platform, app, API, and integration issues.
- Coordinate with internal teams and third-party providers for issue resolution.
- Maintain technical/support documentation.
Mandatory Skills
- Strong hands-on experience with
Shopify / Shopify Plus
.
- Shopify environment administration and support.
- Shopify app and access management.
- Experience with
REST/GraphQL APIs, webhooks, and integrations
.
- Production support and troubleshooting experience.
- Good understanding of environment and data maintenance.
- Strong communication and problem-solving skills.
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