Logistics Coordinator

STUDIOTWENTYSEVEN \| LOGISTICS COORDINATOR \| MIAMI GALLERY ONSITE

STUDIOTWENTYSEVEN IS SEEKING A HIGHLY ORGANIZED AND PROACTIVE LOGISTICS COORDINATOR TO SUPPORT OUR GLOBAL OPERATIONS AND LOGISTICS FUNCTIONS ACROSS NEW YORK, MIAMI, AND INTERNATIONAL MARKETS. THIS ROLE SERVES AS A KEY LIAISON BETWEEN OUR INTERNAL SALES, OPERATIONS, AND FINANCE TEAMS, AS WELL AS OUR NETWORK OF DESIGNERS, ARTISTS, ATELIERS, FREIGHT FORWARDERS, CUSTOMS BROKERS, AND WHITE GLOVE DELIVERY PARTNERS WORLDWIDE.

WE PLACE VALUE ON INTEGRITY, TEAMWORK, ACCOUNTABILITY, POSITIVE ATTITUDES, AND OPERATIONAL EXCELLENCE. WE PROVIDE AN ENVIRONMENT THAT REWARDS HIGH PERFORMANCE, ENCOURAGES COLLABORATION, AND FOSTERS LONG TERM PROFESSIONAL GROWTH. WE OFFER A COMPETITIVE SALARY, HEALTH INSURANCE, PAID TIME OFF, AND MORE.

WHAT YOU’LL DO

• COORDINATE DOMESTIC AND INTERNATIONAL SHIPMENTS ACROSS AIR, SEA, AND GROUND FREIGHT CHANNELS

• LIAISE DAILY WITH SUPPLIERS, FREIGHT FORWARDERS, CUSTOMS BROKERS, WAREHOUSES, AND WHITE GLOVE DELIVERY TEAMS TO SECURE SHIPPING COSTS, TRANSIT TIMELINES, AND BOOKING CONFIRMATIONS

• OVERSEE THE DAY TO DAY IMPORT AND EXPORT PROCESS FOR CLIENT ORDERS AND GALLERY INVENTORY MOVEMENTS

• PREPARE, REVIEW, AND ORGANIZE SHIPPING DOCUMENTATION INCLUDING COMMERCIAL INVOICES, PACKING LISTS, DELIVERY NOTES, CERTIFICATES OF ORIGIN, AND CUSTOMS RELATED PAPERWORK

• TRACK SHIPMENTS FROM ORIGIN THROUGH FINAL DELIVERY AND PROACTIVELY COMMUNICATE UPDATES INTERNALLY AND EXTERNALLY

• COORDINATE SCHEDULING FOR PICKUPS, DELIVERIES, INSTALLATIONS, AND STORAGE WITH LOGISTICS PARTNERS AND CLIENTS

• MAINTAIN ACCURATE RECORDS OF INVOICES, PAYMENT CONFIRMATIONS, SHIPPING COSTS, AND FREIGHT DOCUMENTATION

• ASSIST IN RESOLVING ESCALATED SHIPPING, CUSTOMS, DAMAGE, OR DELIVERY RELATED ISSUES IN A PROFESSIONAL AND SOLUTIONS DRIVEN MANNER

• WORK CROSS FUNCTIONALLY WITH SALES, OPERATIONS, FINANCE, AND EXTERNAL PARTNERS TO PRIORITIZE SHIPMENTS AND MEET PROJECT DEADLINES

• SUPPORT CONTINUOUS IMPROVEMENT OF LOGISTICS SYSTEMS, WORKFLOWS, AND REPORTING PROCESSES

• ASSIST WITH INVENTORY TRACKING, WAREHOUSE COORDINATION, AND INTERNAL LOGISTICS REPORTING AS NEEDED

• PROVIDE A HIGH LEVEL OF CUSTOMER SERVICE AND COMMUNICATION THROUGHOUT THE DELIVERY PROCESS

REQUIREMENTS

• MINIMUM OF 3 YEARS OF LOGISTICS AND/OR SUPPLY CHAIN EXPERIENCE, PREFERABLY WITHIN LUXURY GOODS, DESIGN, FURNITURE, ART, OR HOSPITALITY INDUSTRIES

• STRONG UNDERSTANDING OF DOMESTIC AND INTERNATIONAL SHIPPING PROCESSES, CUSTOMS CLEARANCE, AND IMPORT/EXPORT DOCUMENTATION

• EXPERIENCE COORDINATING HIGH VALUE AND HIGH TOUCH SHIPMENTS WITH MULTIPLE STAKEHOLDERS

• PROFICIENT IN APPLE OS AND MICROSOFT OFFICE SUITE INCLUDING OUTLOOK, EXCEL, AND WORD

• EXPERIENCE WORKING WITHIN ERP OR OPERATIONAL SYSTEMS SUCH AS NETSUITE IS A PLUS

• ABILITY TO PRIORITIZE, MULTITASK, AND ADAPT WITHIN A FAST PACED INTERNATIONAL ENVIRONMENT

• STRONG ORGANIZATIONAL SKILLS WITH EXCEPTIONAL ATTENTION TO DETAIL

• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS

• ABILITY TO PROBLEM SOLVE PROACTIVELY AND MANAGE SENSITIVE SITUATIONS PROFESSIONALLY

• TEAM ORIENTED MINDSET WITH THE ABILITY TO WORK CROSS FUNCTIONALLY ACROSS DEPARTMENTS

• INTEREST IN LUXURY, COLLECTIBLE DESIGN, ART, INTERIORS, OR ARCHITECTURE INDUSTRIES PREFERRED