Supply Chain Manager – Retail (Australia)

Supply Chain Manager – Retail (Australia)

We are seeking an experienced and commercially minded

Supply Chain Manager

to lead and optimise our end-to-end supply chain operations across Australia.

Reporting to the

Regional Supply Chain Head (Malaysia)

with a dotted line to the

Country Manager (Australia)

, this role plays a critical part in ensuring inventory integrity, operational efficiency, and strong service delivery across our growing retail network.

You will take ownership of stock flow from warehouse to store, working closely with our

3PL partner

and cross-functional teams to drive performance, reduce costs, and enhance availability across multiple iconic brands.

KEY RESPONSIBILITIES

Supply Chain \& Inventory Management

• Oversee end-to-end inventory flow from warehouse to store
• Drive stock availability while optimising working capital and reducing excess inventory
• Monitor and improve key metrics such as OTD, fill rate, and order cycle time

3PL \& Logistics Management

• Manage and strengthen relationships with 3PL providers
• Ensure SLA compliance across inbound, outbound, and warehouse operations
• Resolve operational issues and drive continuous service improvements

Inventory Analysis \& Forecasting

• Partner with Merchandise and Planning teams on demand forecasting and replenishment
• Analyse stock performance (sell-through, ageing, weeks of cover) and recommend actions
• Identify risks and opportunities to optimise inventory levels

Operational Excellence

• Lead stocktake planning and execution across all stores
• Implement and improve inventory control processes and internal controls
• Investigate discrepancies and ensure accurate reporting

Stakeholder Management

• Collaborate with Brand, Retail Operations, and HQ teams to align on priorities
• Coordinate with freight forwarders, customs brokers, and transport partners
• Act as the key supply chain point of contact within Australia

Performance \& Reporting

• Deliver regular reporting on stock health, variances, and supply chain KPIs
• Drive improvements in cost efficiency, accuracy, and service levels

ABOUT YOU

You are a results-driven supply chain leader who thrives in a fast-paced retail environment and enjoys working across multiple stakeholders.

• 5\+ years’ experience in

supply chain / inventory management within retail

• Strong understanding of

high-SKU, multi-site retail operations

• Proven experience managing

3PL providers and logistics operations

• Highly analytical with the ability to translate data into actionable insights
• Strong stakeholder management and communication skills
• Able to work autonomously while influencing cross-functional teams
• High attention to detail with strong problem-solving capability

About Valiram:

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com