Membership Manager

Membership Manager

Full Time, Exempt (Salaried)

MedChi, The Maryland State Medical Society, is seeking a Membership Manager who is passionate about building relationships, delivering exceptional member experiences, and helping Maryland physicians feel supported, connected, and heard.

This is a highly collaborative, people‑focused role ideal for someone who enjoys working across organizations, managing multiple priorities, and serving as a trusted point of contact. You will play a key role in driving membership engagement, strengthening retention, and ensuring members see real value in their relationship with MedChi.

Working under the supervision of the Chief Experience Officer, the Membership Manager will serve as a visible ambassador for MedChi and a critical link between the organization and its component medical societies.

What You’ll Do

• Serve as the primary point of contact for members and component medical societies, fostering strong, ongoing relationships
• Promote MedChi programs, services, and benefits to drive membership growth and retention
• Analyze and track membership data, engagement trends, and feedback to support strategic decision‑making
• Represent MedChi through occasional travel and in‑person outreach
• Coordinate targeted membership communications to support engagement and awareness
• Partner on marketing and outreach initiatives aimed at attracting and retaining members
• Deliver timely, high‑quality customer service via email, phone, and online channels
• Build trust through responsive, solution‑oriented communication
• Plan and support membership meetings and events, including logistics and on‑site coordination
• Prepare registration materials, attendee lists, and name badges
• Assist with administrative tasks, board reports, and special membership‑related projects

What We’re Looking For

• Bachelor’s degree (BA or BS) or equivalent experience
• Experience in membership services, association management, nonprofit organizations, or customer‑facing roles
• Strong organizational skills, attention to detail, and follow‑through
• Excellent written and verbal communication skills
• Professional, approachable interpersonal style
• Comfort working occasional evenings or weekends for meetings or events
• Proficiency with Microsoft Office Suite and experience working with communication, design, and database platforms.

Salary, Schedule \& Benefits

• Salary: $45,000–$55,000 annually, commensurate with experience
• Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m., with occasional additional hours
• Work Model: Hybrid option available after six months (subject to approval)
• Location: Baltimore/Annapolis area

Benefits include:

• Medical, dental, and vision coverage
• HSA or flexible spending accounts with employer contribution
• 401(k) with employer match and safe harbor
• Life insurance and long‑term disability
• Paid leave and free parking

Why MedChi?

At MedChi, you’ll join a mission‑driven organization dedicated to advocating for physicians and advancing the practice of medicine in Maryland. We value collaboration, professionalism, and service—and we offer an environment where your work directly supports those who care for others.

MedChi is an equal opportunity employer and does not discriminate on the basis of race, gender, age, national origin, sexual orientation, disability, or any other protected characteristic.

Send a cover letter and resume to:

Barbara Fitzgerald

Executive Assistant \& HR Coordinator

MedChi, The Maryland State Medical Society

1211 Cathedral Street

Baltimore, MD 21201

Email to: [email protected]

Pay: $45,000\.00 - $55,000\.00 per year

Work Location: In person