Business Analyst

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Business Analyst, Crew Resources is primarily to support in the research, development and implementation of modelling, forecasting and monitoring tools for the Crew Resources departments – Crew Planning, Crew Administration, in addition to supporting Crew Scheduling. The position includes data mining, statistical modelling, forecasting and reporting for various pilot and flight attendant operational and financial measures. The position also will support branch and cross-functional projects that require reporting and analysis functions. This accountability is also extended to support crew data analysis and reporting for Air Canada Rouge.

Responsibilities

• Responsible to provide analysis, forecasting, and reporting services for Pilot and Flight Attendant Operational and Financial data.
• Provide statistical and analytical expertise in support of Pilot and Flight Attendant manpower requirements, including short-term and long-term plans.
• Develop, implement, and maintain statistical models for optimum planning of pilot and flight attendant operations and improvement of current processes.
• Analyze data, identify trends, produce statistical reports to increase operational efficiencies.
• Responsible to design and program queries for extracting information and metrics from data stored in a variety database sources.
• Monitor, investigate, correct, and prevent data quality problems.
• Convey complex information using a variety of formats in a way that is easy to understand.
• Provide knowledge transfer of technical skills, report generation, software programming, data management, and analysis procedures.
• Provide supporting data and analysis for business case development for various Crew Resources projects.
• Measure and report on compliance to regulatory and contractual agreement standards.
• Use available benchmarking data to review current processes and provide recommendations for improvements.
• Serve as an internal statistical sciences resource.

Qualifications

• University degree in engineering or related quantitative field.
• Strong analytical and applied logic skills.
• Sound experience with mathematics / statistical analysis and modeling.
• Creative problem solver who thinks strategically, is results oriented and attentive to details.
• Ideal candidate must be self-motivated, have the ability to multi-task, and work effectively in an unstructured environment.
• Proficiency in programming and/or knowledge in: Teradata, Azure, SQL, R, MS Power BI, WebFocus, MS Excel, VBA, MS Sharepoint, Hyperion Essbase, Crystal Reports.
• Ability to understand financial implication of operational decisions and develop cost-benefit studies.
• Bilingualism in English and French, an asset.
• Understanding of airline operations preferred.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions Of Employment

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted