About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

We're looking for an AI Agent Operator and Architect to join the team that designs, builds, and operates AI agents for our Marketing team. This isn't a role where you use AI to work faster, it's a role where you build AI that does the work and recursively learns.
You're equal parts product thinker and engineer. You'll take marketing workflows - content production, lead enrichment, campaign ops, etc. - and break them down into agent architectures: skills, tools, evals, memory, and orchestration layers that run 24/7 and get better on their own.
This role has real autonomy and requires real conviction. Our marketing team already deeply leverages AI. Your job is to be part of the team that takes us from "AI-assisted" to "agent-operated" - where fleets of agents execute work autonomously, around the clock, and improve without someone kicking things off.

What You’ll Do

• Build AI agents from scratch that autonomously run marketing workflows: content generation, campaign development and launches, paid channel optimization, creative testing, and more.

• Break down workflows into the pieces agents actually need: skills, tools, evals, guardrails, memory, and feedback loops. You'll care a lot about getting this decomposition right.

• Build evaluation frameworks that measure agent quality, catch regressions, and drive improvement without someone babysitting the system.

• Design self-improving loops. Agents should monitor their own outputs, learn from outcomes, and get sharper over time. The bar: it works at 3am on a Sunday and is better by Monday.

• Own everything from identifying which workflows to automate, to prototyping, to production deployment, to monitoring and iteration. You are the PM and the engineer.

• Stay plugged into the cutting edge of agentic AI, new model capabilities, tool-use patterns, multi-agent orchestration, MCP, evals frameworks, and bring what you learn into production fast.

• Build reusable agent infrastructure, internal tooling, and documentation so the rest of the marketing team can operate and trust what you've built.
  

You’ll Thrive If You

• Can mock up an MVP and then go build the thing. You scope what matters, why, and then ship it yourself. PM brain, engineer hands.

• Are extremely AI-pilled. You live in the frontier. You've read the papers, run the benchmarks, broken the models. You have strong opinions on tool-use vs. code-gen agents, when to use RAG vs. fine-tuning, and how to build evals that actually matter.

• Think in systems and loops and not tasks and tickets. You want to design processes where agents trigger other agents, outputs become inputs, and the whole system compounds without someone pressing "run."

• Have built and shipped agents in production and not something theoretical. Real systems that ran on their own, handled edge cases, and got better over time.

• Are process-oriented in a way most "AI people" aren't. You know the difference between a cool demo and a reliable agent is evals, observability, structured outputs, error handling, and constant iteration on failure modes.

• Experiment fast and cheap. You validate agent architectures with quick tests before sinking time into production builds. High failure rate is fine when your feedback loops are tight.

• Are fluent across the modern AI stack without being religious about any of it.

• Communicate clearly, own your work completely, and don't wait to be told what to build next.
  

Nice to Haves

• Familiarity with marketing systems like HubSpot, Segment, Amplitude, Salesforce, similar GTM platforms, or a willingness to learn.

• You've built multi-agent systems with orchestration layers and inter-agent communication.

• You've shipped internal tools or platforms that other teams actually adopted and relied on.

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $10,000 per year)

• Parental Leave

• Unlimited AI token usage

• Pet insurance

• Centralized home-office equipment ordering for all employees

• Health and Wellness stipend

• In-office perks: lunch, snacks, drinks, and more

• Budget for intra-office travel

• Relocation support to NYC or SF (as needed)

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice