User Experience Designer

UX Designer

Position Overview

The UX Designer will work with cross-functional teams in an Agile environment to create intuitive, user-centered digital experiences. This role will involve UX design, information architecture, user research, stakeholder collaboration, and project management.

Key Responsibilities

UX Design

• Partner with cross-functional teams to define user stories and UX deliverables.
• Design the visual style, interface, and interaction flows for digital applications.
• Create conceptual diagrams, wireframes, visual mockups, and prototypes.
• Develop and maintain detailed design specifications and reusable design patterns.
• Rapidly iterate designs for usability testing and development handoff.
• Design responsive, adaptive, and accessible experiences.
• Influence design and Product Owner decisions using UX best practices, research findings, and business requirements.
• Collaborate with developers to identify effective and efficient implementation solutions.

Information Architecture

• Translate business rules, requirements, and existing assets into scalable UX systems and enterprise solutions.
• Create, maintain, and distribute UX documentation, including:
• Navigation flows
• Wireframes and mockups
• Use cases and task flows
• Prototypes
• Content requirements
• System and error states
• Organize and classify complex information to create intuitive application flows.
• Advocate for users and partner with business owners to develop features aligned with user needs.

UX Research

• Develop research strategies based on project KPIs.
• Create usability testing plans, scripts, and prototype scenarios.
• Formulate and test hypotheses throughout the design process.
• Conduct research using:
• Heuristic evaluations
• User interviews
• Remote unmoderated testing
• In-person usability testing
• Recruit, schedule, and moderate usability studies and user interviews.
• Analyze and present research findings to support design decisions.

Collaboration and Project Management

• Collect, analyze, present, and incorporate user and stakeholder feedback.
• Manage changes to UX deliverables.
• Clearly present design recommendations using research findings, UX best practices, testing data, or business requirements.
• Provide timely project updates, including remaining work, issues, and risks.
• Manage project communications and negotiate with key stakeholders.
• Manage multiple concurrent projects and communicate effectively with technical and non-technical audiences.

Required Qualifications

• Bachelor’s degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Science, or a related discipline; equivalent experience or training may be considered.
• At least 3 years of experience in UX design, interaction design, or a similar field.
• Hands-on experience designing native iOS and Android applications.
• Strong proficiency with modern design and prototyping tools, such as Axure, Sketch, Zeplin, Flinto, or Adobe Creative Cloud.
• Experience working closely with developers from initial concept through implementation in an Agile environment.
• Strong understanding of user-centered design principles and current web and mobile design trends.
• In-depth understanding of qualitative and quantitative research methods.
• Experience with moderated and remote unmoderated usability-testing tools and platforms.
• Experience rapidly iterating designs for user testing and development.
• Experience creating responsive, adaptive, and accessible designs.
• Advanced analytical and problem-solving skills.
• Strong organizational, presentation, communication, and stakeholder-management skills.
• Ability to collaborate across disciplines, product lines, roles, geographic locations, and time zones.