Reseller, Partner Sales Manager

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

About The Role

We are seeking a Reseller Partnerships Manager AMERS to scale our reseller partner ecosystem across North America. This role is responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers.

The ideal candidate brings deep experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue.

Position Overview

As a Reseller Partnerships Manager you will own the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial objectives, execution excellence, and scalable growth.

Key Responsibilities

• Channel Strategy \& Growth Define and execute the reseller strategy across North America. Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market.
• Partner Management \& Performance Build and maintain executive level relationships with key reseller partners. Understand partner business models and lifecycle ownership.
• Revenue Ownership Own regional reseller revenue targets. Monitor partner performance metrics.
• Cross-Functional Collaboration Partner with Sales, Customer Success, Marketing, and Operations.
• Market Expertise (AMERS) Navigate regional differences across North America.

Qualifications And Requirements

• 7-10\+ years of experience in channel sales or reseller partnerships.
• Proven experience managing end-to-end reseller models.
• Understanding GRC.
• Fluent Spanish and English (preference).
• Experience in SaaS environments.
• Familiarity with Salesforce.
• Experience in multi country AMERS roles.

What Diligent Offers You

Pay Range

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.