Chief Technology Officer

Chief Technology Officer (CTO)

Location:

Jupiter, FL (Onsite Preferred)

Company:

Access Lab

Reports to:

CEO / Executive Leadership Team

Company Size:

200\+ employees

Industry:

Clinical Diagnostics / Laboratory Medicine / At-Home Testing

Role Overview

Access Labs is seeking a

hands-on, strategic Chief Technology Officer

to lead all technology functions across our rapidly growing diagnostic laboratory business. The CTO will own the

end-to-end technology vision, execution, and scalability

of the organization - supporting high-volume clinical operations, nationwide account servicing, and the transformation into

a

modern digital experience

.

This role requires deep experience operating in

regulated healthcare environments

, modernizing legacy systems, and building scalable, secure, and compliant technology infrastructure that supports growth, automation, and operational excellence.

The CTO will be responsible for

technology strategy, systems architecture, data integrity, cybersecurity, integrations, and internal development teams

, while partnering closely with Operations, Compliance, Sales, and Client Success.

Core Responsibilities

Technology Strategy \& Leadership

• Define and execute a

3–5 year technology roadmap

aligned with Access Lab’s growth, operational scale, and at-home testing expansion.

• Serve as a key executive partner to the CEO and leadership team on

technology investment, risk, and innovation

.

• Translate business goals into

scalable, secure, compliant technical solutions

.

• Build credibility across clinical, operational, and commercial teams.

LIS \& Clinical Systems Ownership

• Own and optimize the

Comtron LIS ecosystem

, including:

• Workflow configuration
• Interfaces and integrations
• Data quality and uptime
• Performance at scale
• Lead integration between Comtron LIS and:
• In-house operations systems
• Client portals
• At-home testing workflows
• Billing, reporting, and logistics systems
• Evaluate when to

extend, refactor, or replace

components to reduce technical debt.

In-House Systems \& Engineering

• Lead and mature internal engineering teams responsible for:
• Custom operational platforms
• Order management
• Client-facing tools
• Reporting \& analytics
• Establish best practices for:
• Software architecture
• Documentation
• QA/testing
• CI/CD and deployment
• Ensure systems are

resilient, observable, and scalable

.

At-Home Testing Platform Development

• Architect and oversee technology supporting:
• Kit ordering \& fulfillment
• Patient onboarding \& identity verification
• Sample tracking \& chain of custody
• Results delivery (patient \& provider)
• Integration with third-party logistics and telehealth partners
• Ensure a

consumer-grade user experience

while maintaining clinical and regulatory rigor.

Security, Compliance \& Risk Management

• Own enterprise technology compliance including:
• HIPAA
• CLIA
• SOC readiness / cybersecurity frameworks
• Implement strong

data governance, access controls, encryption, and auditability

.

• Lead incident response planning and disaster recovery strategy.
• Partner with Compliance and Legal to proactively mitigate technology risk.

Data, Reporting \& Analytics

• Establish a unified data strategy across:
• LIS data
• Operations
• Finance
• Client \& account analytics
• Enable real-time visibility into:
• Turnaround times
• Capacity utilization
• Error rates
• Client performance
• Support advanced analytics, automation, and AI initiatives where appropriate.

Vendor \& Partner Management

• Manage technology vendors, consultants, and integration partners.
• Negotiate contracts and SLAs with an emphasis on

uptime, security, and scalability

.

• Evaluate build vs. buy decisions for emerging needs.

Team Building \& Culture

• Recruit, mentor, and retain top technology talent.
• Build a culture of

ownership, accountability, and continuous improvement

.

• Establish clear KPIs and performance metrics for the technology organization.

Ideal Candidate Profile

Required Experience

• 10\+ years in technology leadership roles, including

senior or executive-level ownership

.

• Significant experience in

healthcare, diagnostics, laboratory medicine, or regulated clinical environments

.

• Proven success scaling technology for

high-volume, mission-critical operations

.

• Hands-on experience with:
• LIS platforms
• Systems integrations (HL7, APIs, ETL pipelines)
• Custom-built operational systems
• Experience supporting

nationwide client bases

and multi-state operations.

Strongly Preferred

• Experience launching or scaling

at-home / direct-to-consumer programs

.

• Familiarity with logistics, sample tracking, and fulfillment systems.
• Experience modernizing legacy systems without disrupting operations.
• Background working in fast-growing, mid-sized organizations (100–500 employees).

Technical Competencies

• Systems architecture \& distributed systems
• Cloud infrastructure (AWS, Azure, or equivalent)
• Security architecture \& compliance frameworks
• Data engineering \& analytics
• DevOps and automation

Leadership Traits

• Pragmatic and execution-focused
• Comfortable operating in ambiguity
• Strong communicator across technical and non-technical teams
• Calm under pressure in high-stakes clinical environments
• Builder mentality—not just an overseer

Success Metrics (First 12–18 Months)

• Stabilized and optimized LIS and internal systems with improved uptime and performance
• Reduced operational friction through automation and better integrations
• Successful launch or expansion of at-home testing technology platform
• Improved data visibility and executive reporting
• Strong cybersecurity posture with documented compliance readiness
• High-performing, aligned technology team

Why This Role Matters at Access Lab

This is not a maintenance CTO role.

This is a

build, scale, and transform role

at a pivotal growth moment for Access Labs.

You will shape how thousands of providers and patients interact with our technology—and how Access Lab scales safely, securely, and efficiently across the U.S.