Sales & Operations Manager

Key Responsibilities

• Develop and implement effective sales strategies to achieve revenue targets.
• Contribute to budget and forecasting.
• Monitor sales performance, analyze trends, and identify growth opportunities.
• Keep curious about competition and environment whilst documenting all brands projects in the country.
• Establish and maintain strong relationships with key clients and partners.

Sales \& Operational Tasks

• Processing of clients’ orders in SAP.
• Inform clients about the availability of stock, delivery lead times etc.
• Work in collaboration with Sales \& Operations and Marketing Managers, Finance Team, Logistics \& CS Team to ensure client receives ordered goods as quickly as possible.
• Organize and monitor client master data changes in SAP (with MDM of RLGE).
• Update and maintain Sell in - Sell Out Reports (Booster).
• Keep the clients and sales managers always informed as to the status of their order
• Checking the accuracy of invoices.
• Work with Sales \& Operations Managers as well as the Finance Department to monitor client payments and ensure credit limits and payment terms are adhered to.
• Maintenance of client data files and accurate records of monthly Wholesale Department sales figures/ delivery status/ Backorder per customer for Commercial Partnership Manager and Finance Department.
• Investigation of client complaints and liaison with other departments to resolve them as quickly as possible.
• Work with central merchandisers for deliveries of PLV materials.
• Regularly visit all points of sale to ensure the brand is consistently well-represented and the PLV is effectively implemented according to brand guideline.

Marketing Tasks

• Contribute to the development and roll-out of action plans to locally maximize the brands’ equity, exposure, and visibility for the market, including events, online and offline media and press.
• Management of marketing \& POS material/stock, ordering via SAP and opening new

vendors in the system when needed.

• Implementation of boutiques \& shop in shop concepts within the market.
• Responsible for each touchpoint’s image in terms of visual merchandising.
• Coordinate approval of advertisement and visuals.
• Monitor PR activities and reporting achievements.
• Support local events.
• Contribute to activities as defined for each action plan in alignment between local and regional teams.

Key Requirements

• Previous experience in a similar role.
• Excellent organizational skills, ability to prioritize and re-prioritize by adapting flexibly to changes.
• Team player, willingness to support and curiosity to learn.
• High attention to detail and ability to plan and monitor deadlines to drive processes autonomously.
• Strong communication and interpersonal skills, able to adapt communication style to different interlocutors.
• Advanced Turkish language and Fluent English required.
• Proficient user of Microsoft Office (Excel, Word and PowerPoint).
• Proficient user of SAP.

Education

• Bachelor’s or master’s Degree