Senior Accountant

Zenbooks isn’t a traditional accounting firm. We’re Canada’s leading online accounting team, recognized nationally for redefining how small and medium-sized businesses manage their finances. You’ll see us writing regularly in the Ottawa Business Journal, The Hill Times, Wagepoint’s blog, and Karbon Magazine. Our advocacy for entrepreneurs has also been featured by major national outlets. We host the Small Business Big Insights podcast, where we’ve interviewed mayors and executives from Wagepoint, Mastercard, Wealthsimple, and other leaders shaping business in Canada.

So what does this mean for you? It means joining a firm at the forefront of modern accounting. We are growing quickly, building influence, and shaping the future of the profession. We operate fully online, serving clients from coast to coast, combining cutting-edge cloud technology with a people-first culture. Our team members take on real responsibility, benefit from ongoing training, and use innovative tools to make a real impact. We call it “The Zenbooks Way,” a culture built on being approachable, professional, and innovative. We believe in empowering business owners with clarity while giving our team the tools, trust, and flexibility to thrive. It’s about pairing technology with humanity, so our clients and our employees can breathe a little easier.

At Zenbooks, you’re not just doing accounting. You’re helping build a national brand and an industry movement. You’ll be part of a respected, award-winning team that values collaboration, honesty, and professional growth.

And you’ll do it all while working independently from the comfort of your home. If you’re looking for a role that’s both flexible and meaningful, and want to grow alongside one of Canada’s top growing companies, we’d love to meet you. Our team is made up of motivated, hard-working professionals who bring their best every day. We push ourselves to deliver exceptional results for clients, and in return we invest heavily in training, development, and flexibility. If you thrive in a high-performance environment where effort and impact are recognized, you’ll feel right at home.

We are seeking a highly organized Senior Accountant who is committed to delivering exceptional customer experiences and has a keen eye for detail. The ideal candidate will be proactive in asking questions, eager to learn new skills, and dedicated to continuous improvement.

Priorities will include:

• Manage accounting information systems and software for client organizations.
• Mentor and coach Staff Accountants on technical accounting issues.
• Manage client relationships.

Key Responsibilities:

• Perform the day-to-day accounting activities to maintain client records, including accounts receivable and payables, while ensuring completeness of the records.
• Enter data into accounting systems/software, while managing the integrity of information and documentation.
• Review and process documentation submitted by clients (bills, invoices, etc).
• Proactively reach out to clients for additional information that’s needed.
• Communicate with clients by email and video calls.
• Prepare financial reports and budgets to share with the client.
• Organize accounting records, financial statements, and reports to share with the client.
• Identify process improvements and bring them to resolution to share with the Manager of Accounting Services.
• Execute assigned tasks while ensuring compliance.
• Identifies opportunities for additional services.
• Build and manage accounting and financial systems using Zenbooks best practices and SOPs.
• Provide subject matter expertise and understand the needs of clients.
• Ensure client solutions are delivered on time.
• Maintain and build relationships with internal accountants and consultants.
• Oversee implementation of new software (e.g., payroll, accounting, payments) and processes in client organizations.
• Perform bank and credit card reconciliations and follow up on outstanding supporting documentation.
• Preparing sales tax (GST/HST/PST) returns.
• Perform financial statement reviews and prepare client files for year-end tax accountants.

Core Competencies

• Attention to Detail and Strong Organizational Skills
• Customer Service-Oriented with Excellent Communication
• Adaptability and Effective Problem-Solving Skills
• Time Management and Multitasking Abilities
• Collaboration and Initiative in Team Settings

Experience \+ Requirements

• 2-3 years of experience working in a client-facing position within public accounting.
• 1-2 years of experience helping clients with monthly reporting in a client-facing position.
• Familiarity with cloud accounting software (such as Xero and/or QBO)
• Must pass a criminal background check and/or education and employment verification.
• Working from home is a requirement, including access to high-speed internet and availability during core business hours.

Benefits \& Perks

Job Type: Full-time

Salary: $70,000 to $76,000 per year

• 5 Personal Days \+ 10 Vacation days \+ 1 week during the winter holidays
• 100% Employer-paid Health benefits (medical, dental, disability, life insurance, and vision) (including EAP) and flexible health spending account
• Group Registered Retirement Savings Plan (RRSP)
• 100% Employer-paid Laptop, monitor, keyboard, and mouse
• 100% Employer-paid Ergonomic assessment of your home office (Virtual)
• Flexible work schedule

How to Apply:

• Submit your Resume

through the platform where you found this posting or directly on our website. Cover letters are optional; however, we encourage you to take the time to respond to the application questions thoughtfully.

Our Interview Process:

1. Phone Screen:

Selected candidates will be invited to a phone interview with our People \& Culture Generalist, Ashley Saunders, to discuss the role in more detail.

1. Case Activity:

Candidates moving forward will be asked to participate in a Case Activity. Access to Excel or Google Sheets is required.

1. Interview with Leadership:

Candidates progressing to the final stage will take part in a Zoom interview with the management team. During this interview, you'll discuss your case, address any final questions, and some candidates may be asked to complete a QBO walkthrough.

1. Final Stage:

The selected candidate will be extended an offer and introduced to the team!