Business Analyst (LOS-RCMB)

Core Responsibilities

• Requirement Gathering \& Analysis
• Collaborate with business stakeholders to understand loan origination processes.
• Document functional and non-functional requirements for LOS enhancements or implementations.
• Process Mapping \& Gap Analysis
• Analyze current workflows and identify gaps or inefficiencies.
• Recommend improvements aligned with business goals and regulatory requirements.
• System Configuration \& Documentation
• Assist in configuring LOS modules (e.g., application intake, underwriting, disbursement).
• Prepare detailed BRDs (Business Requirement Documents), FSDs (Functional Specification Documents), and user stories.
• Stakeholder Collaboration
• Act as a bridge between business teams, IT, vendors, and QA teams.
• Facilitate workshops, walkthroughs, and requirement sign-offs.

Technical \& Functional Oversight

• UAT Planning \& Execution
• Define test scenarios and cases based on business requirements.
• Coordinate and support User Acceptance Testing (UAT) and defect resolution.
• Change Management
• Support change requests, impact analysis, and version control of LOS features.
• Ensure smooth rollout of new functionalities with minimal disruption.
• Compliance \& Risk Alignment
• Ensure LOS features comply with internal policies and external regulations (e.g., RBI, AML/KYC).
• Work with audit and compliance teams to address control gaps.
• Reporting \& MIS
• Define reporting requirements for loan tracking, performance, and audit trails.
• Support data extraction and dashboard creation for business insights.

Continuous Improvement

• Market \& Regulatory Awareness
• Stay updated on industry trends, regulatory changes, and best practices in loan origination.
• Training \& Support
• Provide training to end-users and support teams on new LOS features.
• Create user manuals and SOPs.