Location
St. Petersburg, FL
Salary
Not specified
Type
fulltime
Posted
Today
via linkedin
Job Description
Responsibilities Include But Are Not Limited To
- Assist in resolving complex customer service issues that require additional research and communication with other departments in the bank; follow through to customer resolution.
- Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes.
- Identify different types of data that need tracking to improve business performance.
- Work on projects designed to improve quality, reduce errors and design new business processes.
- Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed upon service levels.
- Work with management, support teams, customers and vendors to gather and analyze information and make recommendations.
- Actively participate in the testing efforts of all Treasury products when upgrades/enhancements/releases are being initiated on the respective platforms, including any core banking system release installs.
,
Required Skills
- Ability to prioritize, organize and follow through on projects.
- Excellent PC skills, including the ability to work with data from multiple systems.
- Excellent verbal and written communication skills.
Required Experience
- High school diploma or GED and a minimum of three years' treasury operations experience.
- Bachelor's degree with a minimum of two years' treasury operations experience preferred.
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