Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys. We build the systems and tools that power acquisition, retention, and overall subscription growth at scale.
The Customer Service Platform (CSP) organization builds the tools and infrastructure that power Spotify's customer support operations. Within CSP, the Rock Solid team focuses on reliable, scalable data systems that enable advisors to support hundreds of thousands of users every day.
What You'll Do
Build and maintain data pipelines that power analytics, reporting, and machine learning systemsWork with BigQuery and GCP to process large-scale datasetsDevelop batch and real-time data processing using tools like Dataflow and Pub/SubImplement monitoring and data quality checks to ensure reliabilityDesign data models for downstream consumers across analytics and product teamsContribute to backend services using JavaTroubleshoot issues and support system reliabilityCollaborate with engineers, analysts, and product partners Who You Are
You have experience in data engineering or backend developmentYou are comfortable with SQL and working with large datasetsYou have experience with cloud platforms, ideally GCPYou are interested in backend development, particularly JavaYou understand batch and streaming data conceptsYou write maintainable, well-tested codeYou are curious and eager to learnYou communicate clearly and work well in teams Where You'll Be
This role is based in London or StockholmWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.